This resort exceeded all expectations. Enormous thought and planning has clearly been put into the design and facilities as it catered for all needs. The breakfast and dinner was over the top in terms of choice, quality and amount of food. The private beaches were superb and there was also a huge pool. More than enough beach lounges for everyone. It’s only a short walk into the really pretty town full of shops. We cannot recommend this highly enough.

Nothing at all. Everything was perfect

Really friendly staff, from the reception to the beach staff, the restaurants, the snack bar, the cleaning staff. Perfect!!! Special thanks to the guest relations manager Yannis!!! The food in the main restaurant...amazing...breakfast and dinner buffet...just exceptional. Beach was 10+++, the sea...amazing. The pools were clean... perfection. We will be coming back!!!! Best vacation so far (family, 2 kids)

You can see that the complex Elounda bay dates from 1970...but really..it doesn't bother at all. Really nothing negative... Everything was beyond perfect

Sea View and Beach Water Sport facilities directly at the private Beach Private beach Staff speaks good english

Price / quality lvl Not Balanced

The resort is made of 2 hotels which are both great. Nice place, nice environment and many activities.

The rooms are big and clean but you can feel they are a bit old. Old electricity plugs, old equipments in the bathroom. The option to get breakfast and diners included is OK but be careful with the extras. Prices are too high. Charging 5 euros for a bottle of still water is way too much...

Excellent hotel with great staff and marvelous location! They even upgraded us to a larger room so they could offer us the best experience since we traveled with our dog! Loved everything about it! Excellent food and wide selection of restaurants! The buffet was top.

Marvelous beaches, perfect food. Free sport activities. Staff is very friendly (dining room staff is lovely). Chose direct sea view. Side sea view is too "side".

- soft-boiled eggs need to be cooked a little longer;) - outdoor swimming pool could be opened earlier. Some people would like to swim before breakfast, not after. During the day people prefer swimming in the sea. Pool is necessary for keeping the body fit, before eating. - drinks in the beach bar could be better for the price

My daughter and I spent a week at the hotel and absolutely loved it! I can’t say enough about the staff!! Above and beyond from the first to the last person. This hotel doesn’t have a central restaurant, rather a number of small restaurants on the premises. we tried the 3 that were open ( the hotel had just opened) and we were blown away!! The food was so good in every one, from Sushi to Traditional Greek.. The beach is soft golden sand, the sea transparent Turquoise ( a bit nippy in April) and the beds super comfortable! We will definitely be returning, as were half of the other guests there. This is a hidden gem and great value for money!

Nothing really. If I had to say one thing I agree with others that sound can travel through the walls at times in the main buildings .

We’ve booked the Elounda Bay and were offered a suite at the Elounda Beach, which apparently it’s more luxurious (our first time). Very good hotel, ok facilities given the out of season period, but the highlight of it all is definitely the staff, who without being cheesy, are very polite, effective, hands on and there to help! Even in eventful situations! We have really enjoyed our stay!