ibis Swansea

Was the first time I’ve used Ibis and was pleasantly surprised.

Location but was fine for an overnight stay

Having worked in various high end 4* hotels myself I wasn't expecting the Ibis in Swansea to be as good as it was. The staff were friendly and helpful. The hotel was clean and the decor looks fresh and vibrant. With free car parking and free WiFi. What more could you ask for. The rooms where clean and comfortable.

Can't think of anything.

Location good Breakfast good Not a lot of choice of evening meals

Could have done with 2 chairs in the room. Tv kept coming on during the night for no reason. Also little choice of stations.

Room itself was comfortable and a good size. Comfortable bed and good bathroom.

I specifically booked because of the advertised "vegan options"/specific dietary menus. This was a complete joke. The on site restaurant didn't have a single plant based option. And for breakfast, even a vegetarian would have struggled. I let the staff know when I arrived for breakfast and they went to tell the chef. I assumed this meant they would bring out a vege sausage or something, but after I eventually went to check, they just informed me that I could pick through some hash browns and off brand cereal which may or may not actually be vegan friendly (chef didn't seem to know what it meant). Across the room I also heard another guest struggling to get clarity on gluten free options. It was actually quite insulting and I think very misleading that "vegetarian and vegan options available" is so prominent on their booking page. This is not difficult or expensive to accommodate in 2026, especially for such an established hotel franchise.