Perfekte Lage Top organisiert mit Schuttke Nettes Personal Mega freundlich

Breakfast was very varied, good choice of food and drinks.

Everything was great.

Franchement tout, depuis l'extérieur même. Je n'ai aucun reproche à faire. Merci à l'équipe VRAIMENT AU TOP , de l'accueil , au SPA en passant par le personnel de chambre. Je reviendrais c'est sur !!¡

Que veut dire cette phrase......!!!!! Tout est top , pour une fois que je ne trouve rien à redire........

O hotel é simplesmente maravilhoso. A limpeza do quarto é espetacular.

Ligging, vlotte bereikbaarheid Wellness

Extra kost van 15€ voor de parking van het hotel naar al een vrij dure kamer voor 1 nacht.

Tout

Ailecek kaldığımız Otelin konumu,çalışanların güleryüzlü ve yardım severliği disney transferleri tek kelime ile muhteşem Tekrar gittiğimde ilk adresimiz 10/10

Hermoso hotel

No nos hicieron el cuarto , pero salimos tarde y quizás debíamos avisar! Pero todo bien igual

The very nice staff at the reception and/or concierge- well done. We’ve experienced very good vibes. The shuttle to Disney in comfortables cars was great. The location is great; near Disney and Val d’europe. You’ll get great value for money.

No proper electric chargers for electric cars.

工作人员友善乐于助人，有免费的接驳服务。酒店位置很棒，离购物区很近，并且周围有两家味道很好且营业到很晚的亚洲餐。夜床服务的巧克力我很喜欢。

接驳服务并不是按需求的，去迪士尼的时候等待了20分钟。酒店隔音不好，有听到小孩跑跳的声音。

Spacious family rooms, very well equipped also with kitchenette with appliances, 5 min by car from Disneyland and free shuttle service with minimal waiting time, very clean, prompt staff, underground parking in decent price.

Top

Top

Close to Disney

Turnt up to check in at 7.15pm, to find room a mess and not cleaned! We moved rooms, offered an upgrade for the rest of stay. The upgraded room I paid 177 euros for had no working air con, so room was boiling hot! Had to keep window open to which beeping cars woke us up at 6 am everyday. Noises throughout the night. Didn’t have one decent nights sleep. The shower head was broken and leaked all night. One morning we had no working water until 3pm! Hotel staff told about the issues and didn’t fix them, hotel staff seem to not care. Took my email address to email and send compensation for defected room and I’ve heard nothing. Quick to take your money but deliver poor customer service, sleepiness nights and not give a care in the world! Avoid here! We wish we never stayed as the sleepless nights and false promises from staff ruined our trip. Book elsewhere!!!

The staff was super friendly and helpful. The hotel and rooms are very well maintained, clean and modern. The shuttles to/from the Disneyland park are “on-demand”. You just ask/call the concierge. We never waited more than five minutes for a shuttle. The in-rooms kitchens were well equipped and made it easy to prepare sandwiches and snacks for the park. The beds and pillows were incredibly comfortable, the shower water pressure was excellent and always had hot water. The hotel is also a few minute walk to the nearby mall which has a giant grocery store, Primark, Uniqlo, H&M, Starbucks and a bunch of other restaurants nearby.

They didn’t re-stock coffee in the rooms. To be fair, we didn’t ask them either. I’m sure they would’ve added it. But with everything going on and us focusing on the park, we forgot to ask them. But it could’ve been much nicer if they would’ve just restocked it when they clean the rooms. We would’ve loved to go to the pool and jacuzzi after a day at the park. To unwind and relax. But the pool and jacuzzi close at 10PM which doesn’t really make sense because the Disney park closes at 9PM and we always wanted to stay until the end to see the fireworks and drone shows, as well as take advantage of the short ride queues at those hours. We would’ve loved it if the jacuzzi closed at midnight for example. The spa prices for massages were extremely high, so we opted out of booking a treatment. While the rooms were clean, we did find hair in the shower on our arrival which is not the end of the world but still kind of yucky.

las instalaciones

La primera habitación estaba con olor a cigarro, la segunda con la cama a media tender igual que la tercera!! El personal con ninguna preocupación, estuvimos más de una hora entre una y otra habitación!.

Вежливый персонал, трансфер, транспортная доступность, расположение. Хороший бассейн. Есть кухня. Вкусный ресторан.

Нет раздельной зоны от детей. Дети в бассейне устраивают треш.

It was stylish, smart and there was a lovely calm and relaxing atmosphere.

There was nothing not to like!

Spa, kitchen in room, Shuttle to Disney, central location.

Restuarant were very poor in providing meals customised for allergies - where local restaurants were excellent in understanding needs.

The best thing was the shuttle to Eurodisney and the staff who run it . The rooms are well equipped and all the staff are very friendly and helpful.

The restricted hours for children in the pool meant we couldn’t use it and that was one of the reasons we chose it .

The customer service was exceptional as they are always accommodating. They speak and understand English well. The room is spacious and has always been cleaned throughout our stay. The lockers in the changing room for the pool is good.

The system in place for the shuttle service needs improvement.My understanding of this when I booked the hotel is a shuttle(mini-bus)that can accommodate plenty of passengers with a specific time of departures/arrivals to and from disney but not it’s per request service. This is fine in a way as it gives as much flexibility as possible however there are only 4 vans to accommodate all the users which may be many on peak times like school breaks. Going to disney from the hotel is not a big problem,but going back in the evening especially after the fireworks which finishes late in the night summertime is a complete mess and disorganised. After the beautiful night of fireworks we had to rush out of disney among large crowds to ensure we can catch the shuttle before midnight as they are very clear on instructions that service is only until midnight. This is hard because the fireworks finishes around 23:15-2330 and by the time you fought your way out to catch the shuttle, lucky to be there at 2330. It has also been difficult to contact the number providedm to request for the shuttle.We managed however there were other families or group anxiously waiting if there will be anymore shuttle,all of us we’re in the same thinking we might not catch it as the van can only accommodate max of 8. The driver comes just to collect anyone without knowing who had phoned in early or requested for it. My suggestion is at least take note of the room number or client’s name and time they called and make a proper assignment of the shuttle. Alternatively, have a system in place to inform concierge, even way ahead of the time in the morning that the client has a plan to see fireworks which means the hotel can plan ahead how many vans to wait at the allocated stop for the hotel’s shuttle service at disney.

Good location and good breakfast as well.

Great pool. Fab shuttle to disney, concierge will take and pick up whenever you want. Near RER station so easy to get into paris. Great bakery opposite, had amazing breakfast and lunch there. Akso small supermatkrt close by. Short walk to huge shopping mall. Felt safe with 2 children on my own. Kitchen area in room was handy for making food for kids.

Lift was a nuisance, key cards deactivated easily meaning trips back to reception.

Lovely place, we can't wait to go back. Room was amazingly comfortable for Paris adjacent. Better than what we had in Paris.

Couldn't get a refund for unused pre-purchased breakfast.

Room was large and spacious. The kitchenette was a nice bonus! Staff were extremely friendly and attentive. The deck chairs on the balcony were brilliant for a quiet glass of wine in the evenings :-) The shuttle to Disneyland was on demand, and the outlet mall was not far away!

location, kind staff and transfers from Disney to hotel by 2 ways

dinner and breakfast was very poor

The staff was very friendly. The shuttle to Disneyland was always available, breakfast was very good. There are a lot of restaurants and shops in walking distance