The staff were lovely and very attentive. The reception staff and cleaning staff are an asset to this business. The location is great and within easy walking distance of shops and restaurants.

The beds were terribly uncomfortable and we could feel the springs poking through, making sleeping impossible. There were tea and coffee making facilities, but we couldn’t find any dish liquid to clean our mugs with. The room was small and even the balcony felt cramped and un-inviting. Everything here felt old, tired and in need of some serious renovations!

Room

Not much

Very handy to the business Centre

Receptionist was very nice and went out of her way to make our stay hassle free and enjoyable Staff were very friendly and helpful Breakfast downstairs was great and staff were also very friendly and helpful

Air con not working rain came in the door on balcony no mat so walk out on verandah and wet shoes back inside Nothing worth watching on the television Coffee Nespresso machine not working properly really bad coffee Really small fridge flat out fitting in two bottles of champagne

Check in was okay.

The cleaner could have removed their cleaning cloth. There looked to be a stain behind the toilet seat when it was closed.

Location Spacious room Very friendly professional staff

No sun on balcony

Enjoyed the spa bath & the river view from the balcony! And the big screen TV right in front of King bed, which you can also watch from the bath. Great location!

You could hear some sound from the next room. Would be nice if bathrobe and slippers are available.

Nice rooms great customer service centrally located

N/A

Comfortable and great location.

Nil.

Hotel and staff were great

Men bar staff were unfriendly.

room good size location very convenient

Staff were very pleasant and accommodating to our situation. They couldn’t do enough for us.

Nothing

great view, good location, great room and facilities

Noisy neighbours

location of this property is amazing. Staff are friendly and restaurant is in a great position

we did select a room with a view and it did have that. I have however stayed previously and had a much better room that did not cost as much. that was a bit disappointing but the experience was still lovely.

Satisfied with everything.

N/A

Was a great view of the water.

the step onto the balcony