Sea Palace Hotel - near Gateway of India

Great Location.

My Huawei Earbuds were stolen and no one took my complaint seriously.

Locatie was great, staff very nice. Breakfast simple but fine and enough.

The room was not really clean and in the four nights I was there no-one came to clean the room ( take the rubbish) or refill the water etc. I didn’t question it at the time and bought my one toiletpaper and water.

Location good. Great breakfast. Comfortable beds. The guy in the breakfast room was very friendly. A charachter. And the staff on the door security were very good too.

Since we got back I’ve had a query from booking.com to say they say we didn’t turn up for the extra night we booked. But we did because we stayed that extra night added on to our original 4 night booking in order to keep the room before checking out at 9pm to get to the airport for our flight. Now worries me that it’s some sort of scam. Maybe it’s because the communication with the reception desk was very difficult. The cleaning of the rooms doesn’t happen unless you ask which is a poor system for hotel guests.

Location

Cleanliness of Line towel etc.