Check-in went well and the staff were very helpful. There was enough room for an over-nighter. Location was excellent and having the happy hour sitting by the pool was very nice. The staff were lovely. Wifi was also okay.

Nothing to complain about

The room was well laid out. Bed very comfortable. Bathroom/shower good. We weren't disturbed by any noise, which made for a pleasant evening. Restaurant offers a good selection.

The bathroom ceiling vent needs repairing as it has a hole. Looks very substandard. The shampoo/conditioner/body wash bottles are located in an awkward spot where my arm hit them a few times. They should be relocated. Hand basin had a hairline crack that appeared to be old as it was stained, giving me the impression it had been like that for a while. Plenty of power points in the room, but none on one side of bed to charge phone and use as an alarm. Not convenient. The decor is dated.

The location was good

It’s an old, run down hotel with poor facilities.

Bed is of poor quality, Couldn't sleep well. Staff at the reception and restaurant are not up to the brand mark. In the evening went to have coffee and no one was bothered. Next morning, staff serving Breakfast were good.

It was very close to everything.

We thought that a bit more cleaning of cobwebs and maybe spraying the property to prevent crickets and cockroaches coming into the room considering we were on the 3rd floor.

Central to where we had to be in a quiet street. Friendly staff & great bar & restaurant

Breakfast was really slow to come out but was nice when we finally got it

Location

In terms of Value for money, not very good when you could stay at the Mantra for not much more but have more luxury/newer accommodations. Got half a roll of loo paper and tea and coffee supplies were empty. Hotel in need of a spruce up.

The latest cation was within walking distance to main town

Basic supplies, Upon arrival the strong smell of curry in reception area was very off putting. We were checked in to our 2 x third floor rooms when ch was minimalistic with 2 cups and 2 spoons provided Unfortunately I decided to use the stairs to go to reception instead of the lift and was trapped in the stairwell for 25 minutes before being found. I was unable to exit at any level including ground floor. The Staff member on duty advised us that the door is locked and only unlocked in the event of a fire. So be warned if there is a fire in this Hotel you may be trapped in the stairwell until a staff member unlocks the door! A ridiculous and extremely unsafe policy which I am confident is illegal. There was no signage to advise that the stairs were not to be used and they can be accessed from any floor. You just cannot get OUT! The Managers response to me upon a written complaint was nonplus. The CEO of Accor has not even responded,