Great location and dinner buffet is great.

everything is GREAT!!! onsen at the 1st floor is awesome. really recommend this place!

best buffet ever

The property had a lovely location

Price was really high compared to other hotels. We paid £350 for one night- that is a lot of money even by London standards. A realistic price would on my view have been around the £200 mark!!!

we forget eyeglass and ken helps to ship it to hotel we stay in hakata.so impressed

nothing

Hot Spring in 1/F really lovely and in traditional style. The rooftop Hot spring with good starry sky at nighttime and wide blue sky in daytime. The Wing’s Hot spring is like a hotel clubhouse, modern design, clean and neat. We were just on time to see the Winter’s fireworks at the courtyard and it’s really fulfilling to watch. The staff will provide warm coat and slippers for guests which is a very warm experience.

The air conditioning system are too hot for us. We were sweating while eating in buffet. If you need to check-in at a peak period, there may not have enough potters to help bringing luggage. Car park is quite remote.

everything

price

Hot spring. Lake side view. Food.

Porter knows that we can’t speak Japanese seems reluctant to do his job, and tell us to carry luggage by our own. Breakfast time too short, and again, bias against non-Japanese people. I saw some Japanese tourist already miss the breakfast time, but the restaurant reception still let them in, but when we get there, we are not allowed to get in. Disappointed.