I like the breakfast and the pool area

The hotel and grounds are stately and well maintained. Everything you need is on site there- pool, bars, atm, souvenir shop, security, gym and more. The room is very comfortable and staff are attentive. The bed very comfortable and a balcony to sit out on where I could hear music from the Oval.

Location is too far to walk out to anything far from.the happening areas of POS and no pavements to walk.

Location, breakfast in main restaurant, pool, gym, vibe / atmosphere

Overpriced, room keys repeatedly failed to work

The best part about my stay was the pool. It caters to all ages. Both my daughters ages 1 1/2 and 9 enjoyed themselves as they are various depths in the pool. My youngest in particular enjoyed the 1 ft area where she stood comfortably.

The check-in was a hot mess. When I presented my ID, I was told that they weren't any available rooms despite my confirmed booking. After I became visibly upset, I was told that there is a room, and I was given my room key and directions to get there. The room was outdated and showed signs of a lack of maintenance. While the room had a balcony, there was a balloon of water in the ceiling which clearly pooled there from previous rainfall. Whenever we used the bathroom, water would run outside because the door is insecurely lined with silicone. As if this was not enough, the carpets were dirty and clearly needed replacement or removal. Breakfast too was a total let down. All in all, I won't be returning. Hilton would certainly benefit from a much-needed upgrade to their rooms.

The staff was very friendly and helpful.

I like everything about the hotel.

N/A

It was huge and beautiful

The air conditioning in my room was not working properly

Staff hospitality

Everything was goodg

The room and pool were wonderful, the hotel is clean and the staff at Cascadoo pool bar and the Activities center were pleasant and helpful.

Long waits to check in and check out. Breakfast items were cold and not fresh having been prepared before 6am for example plantains and potato wedges were dry. No gluten free options available at 8:30 am

Pool and breakfast was nice

Had to wait 3 hrs to get a room Was not given chit for breakfast Water was leaking from Bathroom shower to the floor Should have towels on ground No coffee or tea bags in room Cob web can be seen by lights and dust in some areas

To me the breakfast was casual also besides the desert the only thing served that I ate was bake/bread and cheese.

The menu

Location, facilities, most staff, swimming pool, convenient shops and ATM just outside, taxi service available anytime, very clean, breakfast, tour company stand in the lobby. Pedestrian access to Queen's Green Savanna Park available and then you can walk to local shops and food places.

I couldn't place a call to the UK even paying for it! Because apparently the number had too many digits for their telephony system... My bank card got blocked and I just needed to call my bank to unblock it. No cash on me. Imagine that. Some covid rules still standing which have been proven inefficient through a collade of peer review studies, like using sanitazier and gloves to grab breakfast with utensils, not your hands... Come on, let's get real. Your hands don't spray bacteria. You have to actually touch the food if anything. Pool times were not respected ("close" sign when it should had been open and no attendant for pool towels at all times of established opening hours).

Restaurant area is good!

 The Taxis from Hilton expensive, but just across the road in Brix Hotel they are cheap

Breakfast was decent, although offerings were inconsistent and selection of fresh fruit limited

We were out most of the day. We got back to hotel at 18h30 and room was not made. Staff were generally unhelpful and rude. Hotel needs refurbishment.

Not for 30 dollars

Expensive and Not value for money. Crowded and noisy. Long lines and hassled, tired staff.

Reduce the price to compensate for the early morning stress and standard of the meal.

The environment and the vibes was great

I didn't like the loud noise and shouting in the corridor from in house hotel guest 02:13 Am in the morning.

Everything

Nothing

The enjoyed my whole stay everything was perfect.

It was nothing not to like. It wa perfect