The warm welcome upon arrival got us off to a good start. The rooms are prepared and serviced daily to a very high standard and are very comfortable indeed. After a day spent in the locality you can return for an afternoon snack or de stress in the hot tub, sauna, steam room, relax room and other wellness facilities. Finally there is the dinner which can only be described as a gourmet experience. Next morning we were assured of a widespread selection of fruits, meats, cheeses, cereals, breads as well as a comprehensive menu of cooked dishes. Overall we have enjoyed a luxury stay in luxurious surroundings where attention to detail is evident everywhere.

There is nothing which could be better.

common area: nice restaurant and bar with nice roof terrace room: comfortable beds, quietness, good space, modern amenities and cleanliness staff: attentive and friendly.

The cleanliness, friendliness of the staff, the size (not too big), the roof terrace, the wellness suite, breakfasts and dinner!

perhaps better coffee making facilities in the room would be the only area for improvement

The style, The Food, The atmosphere, The staff

The food was INCREDIBLE and the staff were so nice!

We slept terribly because the rooms were too hot - even with the heating turned off!

Difficult to say because so many things are great. The rooms are clean, the staff gives you a warm welcome and the breakfast is delicious!

I think it’s time to replace the mattresses of the bed.

The service provided by the staff was really good and we felt welcomed by the very first moment we arrived. Great location in Selva and nice views to the city/mountains from the 3rd floor roof terrace. Excellent breakfast with lot of different options. Did not use the spa area but went to have a look and everything seemed top notch. Outdoor jacuzzi was very nice after a long day in the mountains.

Parking space is bit tight in front of hotel but the staff was really helpful in finding a parking spot.

Hotel is nicely renovated and has good location and view. Room was very clean and calming. Staff was very attendive and kind as always and was pleasant seeing familiar faces from past trips.

Wonderful location extremely curated and with an extremely helpfully and pleasant staff. This is the second time for us and we will be happy to come back again.

Neither.

All the food (breakfast and dinner) was exeptionally delicious and the place itself so nice. A really superb hotel!