Romantik & Family Hotel Gardenia***S

Simplesmente perfeito,instalações, atendimento

Krásny hotel v romantickom prostredí s úžasným prístupom k rodinám s deťmi. Veľmi oceňujeme recepciu – po nočnej ceste s bábätkom nám umožnili check-in už okolo 8:30 a dostali sme aj upgrade izby. Izba bola krásna, priestranná a mala všetko, čo sme potrebovali. Obrovským plusom je veľká, dobre vybavená detská herňa, dostupná kedykoľvek sme potrebovali. Počas celého pobytu sme mali svoj stôl pripravený aj pre bábätko a personál bol veľmi milý a tolerantný. Polpenzia kombinovala obsluhu pri stole s bufetom. S malým dieťaťom nám momentálne viac vyhovuje samotný bufet, ale to je len naša osobná preferencia.

Jediným drobným mínusom bola poškodená sprchová hlavica, ktorá by potrebovala opravu alebo výmenu. Celkový krásny dojem z pobytu nám to však nepokazilo.

I had a wonderful stay at Romantik & Family Hotel Gardenia and enjoyed everything about the experience. The breakfast and dinner were excellent, and I especially appreciated the afternoon coffee served with cakes and fresh fruit—a lovely touch after a day out. I also greatly enjoyed the Jacuzzi and sauna. They were perfect for relaxing after a day of hiking. The staff were consistently pleasant, welcoming, and helpful, which made the stay even more enjoyable. I would happily stay here again and highly recommend the hotel.

Well maintained. Wellness area sauna is hot. Mini Club was nice. There is an evening reception staff who is friendly and always wears a smile on his face. The bar staff is nice too.

In the restaurant. the bald gentleman was passive aggressive on multiple occasions and it was not due to the language issue. Half board food was average at best. Jacuzzi gets filthy. Limited shuttle service. I was also assigned a room that was different from what I booked. The daytime receptionist claimed he was new and couldn’t help me and instead asked me to wait until checkout day for the manager who did not show up. This was disappointing for a reputable hotel.