clean and modern

cleanliness, comfortable bed and friendliness

Beautiful, modern and clean rooms! Lovely church on the side

loved the location. The room was comfortable and the view of the church is stunning.

Could be quite noisy with the other doors in the hallway banging. A main route to the hospital so a lot of sirens and bells from the church. Had a young new member of house keeping touch our stuff which was upsetting. Management were very apologetic.

Location, bed, basically room was not bad, you also got a mini kitchen in your room, might be useful.

Booked little different room. Only one shampoo for 2 persons. Toooo loud, you hear all your neighbors, someone was sick and that guy was vomiting, you hear that all at 5 a.m, no good. Welcome bottle of water was open before us. Some other details

It was near to metro line. So easy to go anywhere. Rooms are comfortable. Breakfast is good.

location

intern comunication

a little tired and dated but very comfortable

fitness room needs updating

zoals altijd perfect

The room was comfortable, clean and quiet. Water and beers were provided.

Clean & spacious rooms, location of the hotel

Prepare to pay extra for a quiet room or bring ear plugs. The regular category rooms are all to the main street which is quite loud. When I asked for a more quiet room, I was told that would come at extra cost, since they are in the "plus" category. I asked what the different to the regular rooms was and they mentioned basically just that they are not as loud. Overall the front desk staff was not very welcoming, the night shift had no clue about the hotel at all. 2 beers and 2 waters per night are included, however they have to be manually picked up every day at the reception desk, which makes no sense. The parking garage is insanely small, if you drive anything larger than an eco size car, I highly recommend street parking.

Good ratio between quality and price, staff was kind, room was clean and big enough. Everything as expected.

Nothing relevant.

We had a wonderful room at the corner with an incredible view on the church. Amenities perfect and the location is very good, kind of inbetween Oldtown, some cool venues in Unterbilk and the Medienhafen. It was all perfect, except the bed

The bed was uncomfortable: The mattress was kind of laid out. The pillows had lost their structure. Pillows and blankets were lumpy.

center off city

all ok

The guy who did our check-in was extremely helpful! He was trying his best to speak English to help us and we could see his best effort working out for sure! He also went extra miles to help us to explore the city by printing out the useful info, since we asked a question about his recommendation! We even tried to tip him during the check-out, but unfortunately another person did our check-out. We hope his employee can see this review and acknowledge his great work!

The cleaning person was quite rude, and didn’t act on our responses about the cleaning request. We told her that we would do the check-out later so she should clean the room later after the check-out. She came back before our check-out anyway as if our requests didn’t matter to her.