Numa Düsseldorf Leo

Der Check-In hat wunderbar funktioniert. Die Lage des Hotels war super: U-Bahn direkt vor der Tür (Untergrund, also nicht zu hören und in 15 min ist man an der Merkur-Arena angelangt), ein Rewe gleich unten dran, 15 min zu Fuß vom Hbf entfernt, Bushaltestelle unweit (2 Stationen zum Hbf), fußläufig Restaurants, Bars, Buden zum Essen, ohne dass der Geräuschpegel wahrzunehmen ist und der Geruchssinn überfordert wird. Wir hatten ein wunderbar großes Zimmer mit allem, was das Herz begehrt zur Hauptstraße hin, was nicht gestört hat, da der Schlafbereich zum Hinterhof lag inkl. tollem Balkon. Wir waren zu 4 und hatten genügend Platz. Küche und das Bad waren ebenso perfekt (Shampoo, Conditioner und Duschgel vorhanden, Küche mit allem ausgestattet, was man für die kurze Zeit benötigt). Wir werden die Unterkunft wieder buchen, da gerade für Konzerte die Lage einfach unschlagbar ist. Tausend Dank für den wunderbaren Aufenthalt.

Nichts.

Lage, Sauberkeit. Kommunikation

Ei

Very spacious and clean room with good facilities. Great for family with kids. The location is great as well with few supermarkets just downstairs. First we thought it might be noisy at night since it’s closed to a U-Bahn entrance but it was pretty nice and quiet at night. And the property do provide ear plugs for each guest which is very thoughtful. Definitely our first choice now whenever we visit Dü.

The property car park is unfortunately too low for our SUV but there are few other good indoor car parks in a walking distance so it wasn’t a problem. Another little thing is the pre- check in is a but troublesome.. or im just old fashioned and prefer the in person check in.

The location is great with access to old town and city center in walking distance. The online login and logout experience is also an advantage here

Firstly I chose it as it was mentioned it has a private reservable parking. But after the booking, they mentioned all spaces are SOLD OUT. Then they didn’t cooperate to cancel the booking nor finding an alternative! Pretty inconvenient and no care to customer needs with cold responses without even empathy! The facilities are also not good enough. There was a washing machine without any dryer or even outside drying options, so it was useless. On the other hand there was no dishwasher and there was a small sink. So dish washing was a nightmare and hassle.