Location. The Asian reception guy was lovely and very helpfull. Tried his very best to explain the currency exchange rate to me in relation to my bill. Where from Melbourne.

House Cleaning Very Poor Came back to our room to find bed not made. Floor not vacuumed, bathroom floor not moped, bathroom mirror not cleaned, washing machine still had flint in it,so cleaned it myself before using it. Dishes not washed & put away. What they did do was gave us fresh towels restocked the tea & coffee station restocked the milk in fridge, & supplied a clean teatowel & dishcloth plus a new sachets of dish washing liquid, & supplied new sachets for the washing machine. Place looks tired. lift looked like someone had spilt coffee & it hadn't been cleaned up. The carpets are quite stained in hallways & rooms, they need replacing. We had no windows in our room that was awful when we pulled back curtains we were surrounded by other buildings looking into our room so curtains remained closed. No air ventilation in bathroom so after a shower you steeped out into the mist.when entering the room the door wouldn't shut without you having to pull it very hard causing it to slam. Perhaps an upgrade maybe nicer. 🙃

Emplacement au cœur de la ville à deux pas de la tour d’Auckland - Service de ménage quotidien : propreté irréprochable - Calme

Vis à vis de centaines de fenêtres sur les pièces de vie donc obligation de fermer les rideaux pour gagner en intimité - Impossibilité d’ouvrir les fenêtres - Manque d’aération de la salle de bains notamment quand le sèche linge était en route -

The room was very hot and the air conditioning unit was not at all effective in cooling the room. It was on a setting which couldn't be adjusted to a cooler temperature. Very unsatisfactory. I would never stay in summer. That was a real pity as the rest of the room, service , location was great.

Great location, safe. The room was awesome, having a washer and dryer, full kitchen was a bonus. Soundproof awesome! best sleep. Special price with an upgrade. One of the best places to stay

Close to other building, need net curtain or shade, for privacy, and still be able to leave the drapes opened, other than this, everything was awesome!

Big, spacious two bedroom, two bathroom apartment. The beds were really comfortable and the showers were great. Reception and housekeeping staff were all very helpful and friendly.

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It was perfect for my week long stay in Auckland. It was one block away from a bus transit and the sky tower. Plus a literal 5-10 minute walk ti the wharf and queen st where there was heaps of shops. The apartment had a kitchenette, including a stovetop, which was perfect for cooking simple meals.

The hotel is next to a church, and they get really noisy around religious holidays. So bad timing on my part, but the bells rang for a whole hour straight between 8pm-9pm which was quite unfortunate. Not the hotels fault, but quite inconvenient.

Location was perfect.

Bed was very firm and uncomfortable

Nice rooms, comfy bed, great shower and view of sky tower. We stayed to attend a concert at spark and everything we needed was walking distance, including public transport/airport bus.

A bit noisy from the street noise at night, but not too bad given the location.