Das Frühstück ist phantastisch! Das Personal ist super freundlich und hilfsbereit.

Keine Kritik.

Closeness the RBB station, and country parks.

Lack of staffed bar in the evening.

place to store the bike, delicious breakfast

Room was very spacious and very confortable but no lifts available.

Staff were not professional or well informed about COVID 19. We had proof of double vaccination, been in Europe and Germany safe zones for over a month and could prove it but because my address was a UK one had to go through a 45 mn interrogation after a 4h trip on the train before I could get into my room. Was threatened to have to quarantine!?!? . Staff WILL NOT book or help you to get a taxi back to the station 1.7km away. Breakfast slot system is a shamble. Basically, if you're allocated a 6:00 or 10:40 slot on the first day you will stay there for the entire stay. Would not go back there ever just because customer service and facilities really do not match the price you pay. Shame because the hotel, building and rooms are actually really nice...

The room smelt of sweat. We asked for a change of room but were refused. We received no apology for this, and the smell remained until the end of our stay. The fridge was dirty. The coffee was lukewarm and thin, and the breakfast did not seem fresh. The only available kettle disappeared for long periods of time, and we had to buy our own teabags.

Nothing is good about this place. The building in the photos is not the hotel. The hotel is a battered building with paint peeling behind the one in the photos. BTW employees serving breakfast have their noses out of the masks. Don't eat there.

We were robbed by a member of staff. They double charged us a tourist tax of 40 euros. I paid this in cash on arrival and got no receipt. A fact I did not notice because I was very tired from driving 8 hours. At the check out they charged us again the 40 euros. I told them I had previously paid but since I had no receipt I could not prove it. If you stay at this place pay with a card and demand receipts for everything.