love the decorations and a beautiful environment. The breakfast was beyond excellent with lots of selections.

The only problem was we asked for a baby crib. and the only reason we picked this hotel because they offered a baby crib and unfortunately it came without a mattress . The wife and I had to sleep super uncomfortable with a baby between us.

Staff was very accommodating.

N/A

very good

nothing

the staff were friendly, bfast was good

not what I’d expect of a 5* hotel. the night we arrived restaurant was closed. the room was as sparse as other non starred hotels we stayed in i.e. not a stocked mini bar, no tea / coffee service, asked for an electric kettle and were told we couldn’t have one as the only one was in the restaurant. really hard to control temperature (no heating option). no gym or other entertainment facilities either. this is really not what I’d expect of 5*!! note location is far from the tourist center of central historical Bogotá too, although it did feel safe.

Located in a quiet area, close to shops. perfect for one day layover. Staff was kind and knowledgeable.

The location, staff and the premises were great. breakfast was good

The staff was very kind and polite, the property is really beautiful and clean. The room was amazing, very comfortable, and suitable for a business trip. I'd definitely stay again there.

The service at the restaurant was not the best, the food was incredible, really good,, but they took a lot of time to take our order and they changed one of our drinks without asking. I do think the rooms need more outlets.

Very nice, confortable and the staff superb

The only thing I would improve is the internet at the room, we could only use i by a corner, the door and the bathroom.

convenient

the room was dark not all the light apparatus we’re working. had to go into the bathroom to read.

nice cozy hotel,

the water pressure is too low. the area is nice but there is construction around

absolutely nothing. there was nothing there to like about. it was a plan jane hotel.

on Booking.com they said they will give a gym pass but when I asked for one, I was told that they have discontinued. false advertising.