Good location and good value for money. Car parking is extremely convenient and worth the $20 a day, although whereabouts of the reception is bit confusing when you ascend in the lift from the car park. Room was good size and well appointed. Good choice of eating places and good breakfast options.

A bench or suitcase rack is needed in the room. Room service meal was disappointing and unfortunately the main restaurant was closed on the 2 nights of our stay. Staff could've been friendlier and more helpful when asked directions.

Room location heard every movement of the lift

The staff and the rooms were excellent. They exceeded our expectations.

Unfortunately on our last night there was a night club across the road and we got very little sleep if any and had a very early start the next day to catch a flight. I know the hotel is not responsible for their neighbours, but this nightclub should not be opposite an accommodation property. People were yelling, drinking, breaking bottles out on the street until around 4am. Appalling!

Location; easy parking ; great staff & facilities

Breakfast n/a as we didn’t have breakfast. Location central to shops and cultural areas

No running machine in the gym

the location was great.

Location was great. Waterfront about 10minute walk. Lots of good food options nearby. Really good value. The SkyBus Express to the airport stops right in front of the hotel! Fabulous! The ability to block out all the light from the windows with the roller blinds and shutter was perfect!

Bit noisy during the night as in the centre of town, however didn't notice from my second night. The bed was not the most comfortable.

decor character location happy hour

Closeness to city and cleanliness.

If we were booking again we would request a room that didn't face western sun. That will got really hot but thank goodness for the wooden shutters

friendly staff , lovely & clean

The location of the hotel to the CBD, the decor and staff very welcoming.

NA

Nice comfortable facilities. Restaurant was nice for breakfast and Cascade bar was nice for drinks. Location was great too!

maybe no mini bar.

comfortable bed and central location

nothing

location comfy rooms

confusing no menu for room service just a number not good info at checkin either

it was central and super clean

my friend at the last minute had her 5 year old have to stay with us. the hotel wouldn’t provide us with a roll away bed which meant he needed to sleep in his bed on a single. upon booking I thought we had two double beds. it was a bit disappointing that there were no other options