The property have an excellence services along with cleanliness

Nothing

Location

Room maintenance, food at breakfast n dinner.

Fantastic staff throughout the hotel. There were plenty of senior management visible throughout the hotel who were engaging and would enquire about your stay and ask if there as anything that could be done to improve my stay. One manager in particular, Mr Sheikh Zubair, who is in charge of housekeeping, dealt with my request regarding a noisy air conditioning unit immediately at 21:30 at night. Great to see such enthusiasm to please a guest at that time of day!

One complaint, however, is the quality of the machines in the gym. Unfortunately, whilst being functional, the touch screens would not work on a couple of pieces of equipment.

islamabad Marriott staff are the worst, they wouldn't pick your call, rather hang up on you!

the staff are not cooperative !

The food is good, much better than S Hotel

Some of the staff were lacking in common sense. A training gap led several people to hassle my ill, elderly parents after 11pm for a credit card. The Reservations team had already gone home when we checked in, and I didn't have the card I used to book at hand. A helpful staff member told me to just go up to the room and give them the card the next morning. But then they proceeded to call my parents' room multiple times, and knocked on their door twice, hassling them for a credit card. True lack of common sense, and poor communication. This is a 5 star hotel? Other than this, the stay was pleasant. However, overall the rooms here are so overpriced for this market it's laughable.

Location

The AC wasn't working properly

Very poor hygiene in the bathroom. Uncomfortable bed. Had to ask for water and toilet rolls every day

Room standards and cleanliness

security

the mattress triggered lower back issues

The hospitality of the staff was beyond anything I have ever experienced. Absolutely amazing!

The location was a little restricted

I booked this room late as an emergency backup while the country was experiencing political unrest. The staff were kind and generous, the hotel is really safe, the rooms clean and comfortable and the breakfast in the morning excellent. But really, nothing was better than the staff, who were so calm and accommodating, making sure everyone was well cared for.

I wasn't there long enough to find anything to dislike.

Cleanliness was exceptiomal

Overpriced for sure.

Staff, service, ambience

The friendly atmosphere and location

Bathrooms were too small and the chauffeur provided by the hotel never showed up to pick me up from the airport

Classy as always

Always a pleasure. Guaranteed cleanliness professionalism in every aspect of the stay. Ilyas sahib in dining accommodated my family with late meal downstairs. You are a credit and consummate professional

AC could have been colder. Some remote control buttons missing

location, hygiene.

nothing

was given a stinking smoking headache inducing room they “miraculously “were able to Find another soon when they initially said it was a fully booked hotel

buffet nd lobby area .❤️🌺🌺nd kids loves the fish aquarium

u guys put the kettle inside the cabin it’s very bad idea. it should b on the top of shelf. nd u did not put the Flowers bouquet in our executive king room while we requested u to put this before we come.😢I want to give a surprise to my wife with a flower bouquet .but I can’t do this due to your negligence . thx .