The food and location.

The staff is highly untrained, and I doubt it's a 5-star property. I had put "Do not disturb sign" but still the hotel stall entered my room . Just imagine how the situation would be a couple inside in do not disturb mode and the hotel stall entering the room The most disgusting part was that after bringing this issue to the the hotel managemnt and the duty manager, there was no action taken . I am highly disappointed and shocked by this behavior. Request you guys to think 2twice before booking in this property.

Breakfast , all the facilities excellent

very few elevator takes long time to go up or down

Breakfast spread

Washrooms and lobby are not clean as per 5 star standards Furniture is too old for 5 star standard No value for money if facilities are unclean

The buffet food and huge variety of food and the exceptional service provided by the staff at seasonal taste.

The air conditioner is always not working and its always hot. It's too hot in the room always. The temp never goes below 23 to 22 degrees. Comparing also makes no difference

Omkar Chauhan gave the best surprise for our anniversary, Ambience and staff are well trained..super soon to have a pleasant stay once again:)

Very nice

Wow

once reach to the counter they said they dont have booking in my name in there system. I showed them booking reference of booking.come but as per them it was not available, however they have given the room on the price i booked with booking.com but the room given by them was quite small. I waited at reception counter for more then 30mins to resolve the issue.

Ambience and staff ( new and old )

Classy

The breakfast and dinner buffet spread was good and offered a large variety of dishes and cuisines. I would like to thank Ms. Rutuja who was there at the time of check in and at the Seasonal Tastes. She was always courteous, polite and smiling. The entire staff at the Seasonal Tastes was quite helpful and polite and catered to our requests with a smile.

Would prefer more comfortable pillows. The pillows were either too soft or too hard. In the buffet would suggest that the fruits which are kept be checked- there were muskmelon and papaya which were quite hard on both the days I was there. Also the kiwi in the fruit cake was not ripe and too sour. Another suggestion would be for the waffle cones for the icecreams. The cones were tasty but since they are kept outside it tends to get soft and that crunch and crispiness is not there. So if you can store it in an air tight box, keep a few for display and give the crisp cones it would be really appreciated. Also both the days I found a shortage of glasses which are kept near the juices, detox water and other beverages. Else the food quality and taste was quite good.

Room

Very kind and accommodating staff starting from the efficient concierge and driver to the check-in staff and all the wonderful, attentive staff at breakfast. I was very impressed! Breakfast was amazing. The amount of Indian options was mind-blowing. Truly worth it. The fitness center, sauna and swimming pool facilities are all impeccably maintained.

Nothing really. If I had to suggest one change, it would be to have more lifts but I don't know how feasible that would be in a building this busy.

Response of hotel stuff

Windows of room were a little dirty

Smile of your stuff

Drinking water use glass bottles. I like parasitic bottles.It looks like it will break…

comfort and the greenary

staff and food and no flexibility. charged me for full day charge for late check out and got me leave early.

Room was clean and beds are comfortable for good night sleep

Breakfast can have more variety