Cama

Estava com o ar condicionado quebrado, banheiro com mal cheiro.

La qualité de l'accueil et de la restauration. L'emplacement pour ce que j'avais à faire à Marseille est top. La variété du petit déjeuner et le renouvellement de la carte du restaurant.

L'inconfort acoustique criant de la chambre par usure du joint d'huisserie qui ne filtre plus les bruits de la circulation. Le manque de supervision dans la réalisation du ménage ou le surnombre de chambres/personnel (plus de savon ni au lavabo ni dans la douche)

Le restaurant et plus particulièrement la qualité des plats préparés par le chef.

L'insonorisation des chambres au 2ème étage.

Parking Souhait de proximité de nos chambres respecté = chambres communicantes Amabilité du personnel

Rien

Equipe muito simpática e localização excelente!

Nice location

Our recent stay at Ibis Hotel Marseille was far from what we anticipated. Despite being advertised as a 3-star hotel, the reality was disheartening. The room provided was small and in dire need of proper cleaning. To our dismay, makeshift plugs near the bed were arranged using an extension cord, raising safety concerns. The bathroom exhibited a shocking lack of maintenance, with black moss on the ceiling and walls, making us question its cleanliness. Moreover, the windows failed to block out the noise from the busy road, severely impacting our sleep quality. The beds were noticeably cheap, and the pillows were so thin they offered minimal support. The discomfort was hard to ignore. The sole redeeming factor was the hotel's proximity to the blue subway station and the consistently polite and kind staff. Regrettably, we cannot overlook the numerous drawbacks during our stay, and it is evident that Ibis Hotel Marseille falls short of the standards expected from a 3-star establishment. In our opinion, it barely lived up to the standards of a budget hostel. We hope that the management takes these concerns seriously and makes necessary improvements to enhance the overall guest experience

Room was clean.

Interior of the hotel was dirty. Reception area had a bad smell, I presume from some city suage problem.

The location is conveniently close to Timone station and from there we could get to many places in Marseille. The bed was comfortable.

There were no amenities included in the room price room which gave bad value for money. There is no room service. The towels are worn out.