la proximité de la gare Saint Charles

leurs petit dej est limité

The staff is lovely, very kind and helpful. Smiley faces ready to assist you at all times. The room was nice and comfortable. Special thanks to the security lady who welcomed us upon our late arrival, the ladies at reception and the rest of the staff at breakfast who were very sweet and helpful.

The staff is amazing but the hotel has some not great policies: 1. cleaning the kitchenette and taking out the garbage. What is the point of booking a hotel room on your holidays when you have to do the cleaning yourself? 2. The hotel does not provide daily cleaning services and only some basic toiletries are provided upon arrival, which are not replenished and not enough for the entire stay.

The staff were excellent and the facilities were absolutely fine. Very comfortable bed and despite looking out on to trees, the balcony was great. Access was very secure as you needed a room card to access the lift. Very much like having your own apartment.

The location was in an area where the purchase of wine or beer was difficult due to cukltural beleifs. At the end of a night in The Old Port Area or city centre the walk back was a bit of a climb. Building work was going on in the area so there was some noise.

The rooms were quite large and equipped with a little kitchen and a small balcony. The hotel itself is conveniently located close to the train station and within walking distance to the old port. Some rooms could do with a little renovation (a tile on the side of the bathtub was missing, the paint on the walls was stained and the towels could be renewed), but given the room rate the hotel is a good option for shorter stays that we would consider again next time.

Overall the rooms could be a little cleaner. To be fair, I am a little picky concerning cleanliness, but there were hair on the matress and on the bathroom walls and oily stains on the doors and the chair. Nothing catastrophic, but not very nice either.

Excellent for an overnight or short stay. Close to train station with a 24 hour reception. Quiet room. With delays and transport cancellations this was essential. Easy access and place to store luggage for a few hours the next day. Very friendly, polite staff.

It was all fine.

Good bed.

Noise from outside, especially with strikes, meaning cleaning trucks at night (trash piling up). Kitchen with 1 big pan, no scissors (cannot travel on plane with scissors in hand luggage). No restaurants around.

great friendly helpful staff

location was in quite rough area of Marseille square

The location is good near the train station.

Would have preferred an open shower than a bath

Awesome room with microwave, mini kitchen, cooking range, utensils, dishwasher, fridge. Nevertheless I did not use it !! Clean Bathroom, tub was nice to have. Nice heating system with thermostat control. Fresh cut your own oranges, do your own orange juice , in the breakfast was a beauty !! Room price was very reasonable !! Thankyou for extending me 1 more day and giving me the same price.

Breakfast was not free, so, while it was a paid one , it should have had eggs for non meat eaters.

Nice room. Friendly staff. Good location.

the staff were extremely welcoming and efficient thank you!

noisy building works all round breakfast ending at 9.30 even at weekends

Room was very spacious with a proper sized kitchen, bathroom and balcony. The complementary tea was nice with the provided kettle and we could use the kitchen.

staff lacked a welcoming attitude, there were shoe prints on the ceiling from the previous guests who tried to smack mosquito’s away. Located in an area where i didn’t feel safe walking at night so i returned early before sundown each night.

I liked having a small kitchen, which was very clean. In the original bedroom we were allotted, the air conditioning was not working. When we mentioned this to reception they very quickly changed our room and we were much more comfortable. Very pleasant staff.

Great location, fridge and microwave

I guess they are doing the best they can

Great location. Ideal for travelling to near spots as it is only 5 min away from the train station.

The room could be a little bigger

There is a kitchen with everything you need. Bed is comfortable, room is warm.

It’s not the newest hotel, time to paint walls :)

Location Was good as it’s a straight route from Gare Saint Charles. Front desk Dylan was helpful and patient. There is security in the premise which I like to feel safe. Luggage room was ample for us to store our hand carry bags.

The room can be bigger where the bed is, layout has a wood door for the pantry which makes the room feel and look smaller.

The staff were very friendly and helpfull. The location of the hotel was perfect and close to Saint Charles station- only 3 minutes walking.

The walls in the room were not that clean. It was marks, and some of them looked like fingerprints. Since they didn't clean the room daily we did not get enough information about changing towels, what to do about the garbage, getting new garbage bags, dishwasher soap.