Location, staff, clean room

Noisiest Hotel I have stayed in because of a disco tent outside my room. Loud music till midnight, revellers staying until 1am and the clearing up from 2am. Do not stay here unless stone deaf.

Struttura pulita e personale accogliente

Location provided a beautiful view of the ruins and easy access. Staff lovely and professional. Breakfast was substantial in their fourth floor dining room overlooking the ruins, with a good variety of cheeses, cold cuts, breads, yogurt, pastries, and more. There's a nice little pizza shop with gelato too next door, and a bank with an ATM is just a few feet away. The grocery store Carrefour is about 12 minutes away on foot. If you go to the main train station and buy a Campania Artecard Lite from the information desk to the left as you go in, you get access to lots of sights in the Campania region for only €26. Ample gated parking is around the corner behind the hotel. There was a kettle in the room, with two teacups and two tea bags. The minibar fridge had room for a few of our things. We had two-pin adapters, which worked in the bathroom outlet. It seems like the three-pin adapters would be better for the outlets by the bed.

One of the beds was hard. The water was off for a few hours due to a plumbing problem, but it was repaired by the time we got back to the hotel.

I never write a bad review but in this case I have to tell the truth. I travel a lot and I only stay at 4 or 5 stars hotels. THIS HOTEL IS NO WHERE NEAR 4 STAR as they advertise themselves, the room they given me had scratches all over the walls (by the sofa, by the bathroom, up on the wall near the TV) I tried to show this on my photos attached here but can’t show the full scale of the damages on the walls. The balcony was not clean and dirty/dusty. The bed wasn’t comfortable they stick together two single beds and called it double bed. The toilet seat was broken too, I took a video of it but won’t let me to attach it here. I reported all these to multiple staff members and they just said this is what it is and all our rooms are like this except from the ‘SUITE’ and you have to pay €90 extra then the next hour they said oh we are fully booked. The breakfast also were so basic! I had the worst stay ever! I never experienced anything like this from a ‘4 star’ hotel in any place I ever traveled in the world.

Great location. Good air conditioning. Bar and restaurant were excellent and friendly staff.

Bathroom was a bit tired.

Super clean room. Air con saved us from the heat. Great breakfast. Great restaurant, super cocktails ;-) Great staff, very helpful. Perfect location.

Loved our stay.

Location was great for our trip into Pompeii ruins.

Air conditioning wasn’t that good!

location; bar and breakfast room

nothing specific