Location is great, right near the abbey. Bed linen was clean

Bathroom was disgusting - dirty sink, substantial mould on the walls, ceiling and windows, mouldy and split sealant round the bath and sink, lots of dirt around the base of the taps, bath soap dispenser broken, you have to ask for your room to be cleaned (which then just consists of washing the cups and replenishing teabags and mil) which was only done once during our stay, 5 coat hangers for two people, bedside light not working, lots of chipped paint on doors, stairs leading up to our room and the dirtiest bannisters I have seen for ages - covered in grime.

Fairly Close to the event we were attending

Damp like mold on the bathroom ceiling. Shower head had lots of gunge on it.

Location was ideal for the event that we were attending in Sherborne. Ideally situated in the centre near to the Cathedral. Staff were friendly and attentive.

The room, although clean, is really quite dated and it is evident that it has not been refurbished for a good period of time. I fully appreciate it is summer but the cost of the room is really rather expensive and I only assume is for the location.

location, value for money, comfortable rooms, great staff and decent food

rooms a little tired and worn but still good value and very clean

Nothing

Hotel was booked, paid in full but not utilised because my partner and two children were stranded outside as there was no means of accessing accommodation and no one to let them in. They had to book a different hotel 45miles away in the middle of the night. I contacted Half Moon early this morning after realising what had happened. I spoke to a female receptionist who was very apologetic and assured me that someone from the company will contact me by telephone at around 9am today in order to arrange for a full refund. I've waited all day and yet no sign of any contact. I am still hoping that someone from the hotel will eventually get in touch with me in order to resolve this issue.

Beds were comfy

In need of some tlc

Room and location was good.

The stairs.

good location, spacious old fashioned bathroom

Noise due to people sitting outside the pub in the evening