The experience of the room and balcony. View was amazing both sea and harbor. Staff at reception so friendly. Thanks Jerian for always making us feel welcomed. Such a home away from home!

What's not to like? Everything was great! Loved the letter in our rooms letting us know about the hotels renovation making us feel even more special.

The Seaview is stunning

You can hear voices of the other guest in the corridor.

Very pleasant stay. Great staff. Good value for money. Amazing views. Well equipped gym.

The place needs a bit of updating, otherwise everything was more than fine.

The staff were amazing and totally enjoyed the buffet breakfast.The views overlooking Ela Beach was breathtaking.

The cold water pressure was low.

Excellent views of the Sea and harbor from two sides of the hotel. food is excellent and improving under Chef Lal. Staff are very friendly and make me feel like i was one of the family.

They sometimes reserve all restaurants and the executive diring area for private functions for several days which means yiou have to eat in the bar or downstairs in the tiny coffee shop. Fot a five star hotel this is astonishing and makes me think that they chase the money at the expense of caring for the long term guests (I stay here for 2 to months and up). I have never met Senior management of the hotel, and i have tried to join their loyalty program but the web site does not work. The wifi is often so slow as to be useless so i bought my own remote wi fi to be able to work anywhere in Port Moresby. The city is a bit dangerous but there are really nice walks down to and along the beach, just dont carry things which you dont want stolen.

All great and convenient to POM CBD

Not enough bathing towels

Good view, great staff.

Air condition in room 225 not working. Too bad.

Location

Cleanes and londry service