New World Beijing Hotel

Everything from Start to finish. The staff were exceptional, from the reception, dining room, cleaners and the porters were kind and professional. Language not an issue, little English but great translators phone !! A special mention for the young ladies in the Residence Lounge, exceptional service, professional and helpful and great communicators. The residence lounge was a great bonus. Location of the hotel made major elements walkable. The organisation of our trip to the Great Wall went like a dream thanks to the concierge. Room was exceptional, massive, very comfortable bed, huge bathroom and walk-in wardrobe, sitting area exceptional and cleanliness really good. Overall 100 % recommended.

Nothing

Perfect hotel in Beijing. 18-20 minutes walking distance to Qianmen street and not far from Tiananmen square and forbidden city. Staff is very kind and helpful and service oriented.

Relaxed and friendly staff in a luxury setting. Great gym, sauna and pool. Guests were welcomed to takeaway boxes and coffees after or instead of breakfast. The concierge was patient and helpful.

The meet and greet service was expensive.

The rooms were beautiful and clean. The lighting and air conditioning was convenient and quiet. The pillows were great. The restaurant had many choices and great desserts. The service at the hotel desk was excellent!

The bed was a bit too firm for me.