Location

The room central air-con is 27 degree celcius temperature and it cannot be adjusted ! The windows can only open a small gap. So the room is hot! I have to complaint 3x before they sent a portable air-con. It did help but not ideal at all.

The location and the gig room

The breakfast does not have big variety .

まず、立地が最高です。中心地にあり、地下鉄でどこに行くにも便利。 どこの観光地行くにも予約が必要だったり、中国のQR決済が利用できないなど、観光地としては不便が多いですが、コンシェルジュに非常によく対応していただき、快適な旅行になりました。

The location

No air conditioning for 4 days, 26 degrees in the room. No possibility to fix the A/C. First solution given was to open the window… then they put a small cooler… for the price and such hotel it should not be acceptable.

The hotel is beautiful and its location is wonderful. The staff are super friendly and helpful.

Even though the hotel is luxurious and the rooms large and also luxurious, the furniture is a little dinged-up and the shower leaked onto the floor.

Convenient location and helpful staff.

When I checked in, the hotel reception initially assigned me to a room which was dark and very noisy, esp. I had my elderly mother with me in my trip. After I checked into the room, I flagged this up to the staff. The customer services helpfully changed our room to another (quiet and bright) on a different floor and part of the building. A couple of staff members came and helped me move, a young man named Meng Fanyi (孟繁祎) was particularly helpful. He was courteous, thoughtful and willingly provided what I needed; my mother was particularly impressed by his kind assistance.

De gastvrijheid, het ontbijt is zeer goed ook als je kinderen hebt. al het personeel staat gelijk klaar om je helpen.Wij zullen zeker nog wel terugkomen.Staff Hilton dank julie wel!!

-

Good☺️

No I like 👍

The pool and location were great!

The rooms were horrendously hot and we were unable to sleep the first night, we were given portable fan for subsequent nights. AC did not work and hotel were unable to control temp within whole hotel. The staff in bar were unable to make cocktails with correct spirits as per menu and service was awfully slow despite charging 15% service charge. I really disliked this.

El hotel muy bonito, el desayuno muy completo, los restaurantes variados. Excelente ubicación puedes ir caminando a muchos sitios de interés. Si quieres hacer compras tienes toda una calle frente a el hotel repleta de centros comerciales y tiendas. Metro cerca para trasladarte donde quieras. El personal muy amable y pendiente de tus necesidades. Fuimos en época de año nuevo chino nos tocó una ceremonia muy particular pasamos un momento único. Muy buena opción

It was clean and spacious, though a little dated and asking for a renewal. The location is really good, but the value for money, where it no for the fact that we had a room upgrade through genious would have been really disappointing. As well, staff was alright, but much less helpful and friendly than in most of Chinese hotels.

Specially the fact that they announce "SPA", and that is only rooms for massage: no steam room, nor sauna, no jacuzzi, nothing at all, which was one of the main reasons I chose this hotel as it was winter and I would have loved to hit the Sauna 30 min coming back from the freezing cold.

Staff are helpful, location is excellent

Furniture is too old and damaged, for a five star hotel. The bath robes were very dirty

location

carpet is so dirty and the room is so dark, not good value for money.

Great location and good rooms - breakfast was a good mix of western and chinese selection

Great location, hotel good but 15 years old which shows a bit. We even stayed in Kings Suite and starting to show a bit of age. Overall though, we enjoyed staying there and will def. consider to stay there again. We can recommend this hotel and its great location, right next to all shopping and still pretty central to get to the sightseeing locations within Beijing city.

A little old......the hotel.

Location

-

Everything was perfect! The location is exceptional! All the stuff are extremely friendly and responsible

The facilities are a bit old, but that doesn't make any sense for now.

location good. staff willing to help and patient

gym room staff was not courteous

Everything was perfect: nice location, excellent room, extremely friendly stuff - especially the concierge Bill helped me a lot with ticket purchase!!!!

Breakfast was not ready and had to wait.

Great location. Very close to malls and some amazing restaurants. I will definitely be spending more time there.

I got an amazing upgrade from booking.com and I love my room. It was very spacious and I enjoyed every bit of it.

Beautiful room with lots of extras, such as bathroom scale, claw foot bathtub and cozy bathrobe.