Very good price Kitchen and dining staff

Shower door was broken

very good location and easy check in and out. staff was very nice and cordial. specially the bellman

did not have a refrigerator in the room and a very strong odor (some kind of spray) in the hallways. probably to make it smell fresh. but I don’t do well with unnatural odors.

good location the area perfect

Pretty decent place

The rooms are clean and comfy. The staff is friendly and helpful. The location is quiet and feels safe at night. In particular, it's a central location, so taking a taxi or a bus is pretty easy.

The breakfast can be improved: we were asked what to order without knowing what they had to offer.

the whole personal was amazing. very good service , very clean place . I recommend this hotel 100%

An absolutely huge room, good bathroom and good breakfasts.

A bit noisy at the front.

Great value for the price paid and it was very clean. I checked in late, around 10pm, and it was a snap. Breakfast was included and quite good.

A late checkout was 70k (~$18) for another hour or two. I had client calls. I didn't think the hotel was too busy and perhaps it could be accommodated. I ended up checking into my new hotel earlier as it was more accommodating.

I actually really liked this property the rooms were big the bed sheet were incredible the air conditioning was ice cold. The location was great I walked around day and night and never once felt uncomfortable. The truth is I’ve been all over Colombia in the city’s in the small older really local parts pf neighborhoods and I never felt unsafe once. Colombia is filled with family oriented people who work hard and love there country.

I usually don’t complain about anything but this being a big hotel that’s super nice and pretty expensive compared to other hotels in Colombia. I wouldn’t expect the staff to be slamming doors on Saturdays and Sunday morning not once not twice but a dozen or more times. I was going to extend my stay for a few weeks and said to myself if there slamming doors on the weekends knowing people are sleeping late I could only imagine what a Monday morning would sound like. The girl at the front desk doesn’t have to be so cold I don’t expect her to be friendly that doesn’t matter to me but at least smile for people. It is a hospitality business