The last night someone next door moved chairs all night. I was unable to sleep

La última noche/ por los hopes y los sonidos de la pared

Service, food, swimming pool

In the room: stained floors; there was no closet (they had to bring a dresser); the refrigerator didn't work (they brought a new one); there was no hot water during the seven days we stayed. The sauna and the steam room were not open.

location, breakfast and pool area

rooms were old and needed attention, room smell and bathroom needed updates

The hotel is pretty, and has a great pool the rooms are spacious.

We had an incident where a person came knocking at the door around 5 pm after I left, my husband was still in the room, she insistently knocked and then my husband open she said she was just checking on something and left, when I came back he told me. I found it weird and asked them if they do checks and why was this person trying to enter the room they found it strange and had no explanation for it security never followed back on it I read on google reviews that they were some stolen things at this hotel and people trying to enter the rooms. the service at restaurant and breakfast is VERY bad wait time of 1h and a half for food, and the food is not good at all. I also got some bites from bed bugs in my room.

great pool, bar, restaurant, staff, clean rooms, great location.

can’t say anything bad about Prado.

too noise

glorious building, gardens and pool

nothing

the personal, the food, the facilities, everything

I couldn’t stay more days

staff went above and beyond, clean facilities, good food, very comfortable bed

not a super strong ac unit in our room

Pool bar area looked beautiful. Loved the old architecture Room was too small and early morning construction didn’t allow for quiet mornings.

Room were too small and not so many amenities.

Classy old Hotel , Very nice . Breakfast excellente, Pool gorgeous

nice pool and resort area

rooms were a bit dated and small. room did not have a working safe, was musty, and window facing maintainence walk way

lovely staff in the pool bar and there is a nice pool.

breakfast was not well organised. we got upgraded to a classic suite, but it was a pretty basic room, just had an extra area with a sofa. no fridge or minibar. very small shower room. wine was really expensive.

Hotel El Prado is awesome!!