Location was so convenient, 7 eleven attached, surrounded by great food and bars, shopping and cinema. Shinjuku station close by. It's very busy at night. Reception people are very helpful. Luggage service was super efficient at sending our extra luggage to next hotel.

Laundry - update washing machines and dryers to use by swiping room cards. So you can notify those with laundry to pick out their laundry from machines so next person can use. They just leave their clothes in machines for hours and blocks next person from using.

The view from the room was great. The receptionist was so kindly.

There is no curtain in the room ( only lace curtains were there ). And the hotel is in heart of Shinjuku Kabukicho so that it was noisy and brightly at night a little bit.

Convenience.

The room is not too big as the bathroom is bigger compared. The washers are too much hairy or wool as after washing. No cleaning was done by the hotel. No shower cap and body lotion are provided.

Room view, location was great

Breakfast was average

Shinjuku is a great location - central and lots to see and the hotel is comfortable and well located

You can no longer walk out and see the Godzilla statue Concierge doesn't open until 10 am

住宿地點很方邊

1.房間真的無敵小，性價比極低，浴室稍微大些，行李較大較多真的不要考慮 2.入住備品第二天也沒有續補 3.有要求同行者安排同一樓層但最後沒有，電梯很麻煩，要一直轉換搭乘，沒有房卡也會比較不方便（隱私性算滿高的

大堂挺大

地理位置特别不好，就在歌舞伎町里。到了晚上，酒店楼下街道马路上到处都是拉客的男男女女。地上都是垃圾酒瓶烟头。房间也特别小。打开箱子很费劲。不会再选择这家酒店了。

Location

Lounge pretty non existent

Everything

-

La ubicación

Cuartos pequeños, elige la habitación con 2 camas y estarás mejor

Great location, very central

Expensive and little to no service of rooms. No dining options on NYD when everything was closed. Disappointed the Gozilla was not accessible or working

In a wonderful location and walking distance to everything. The rooms were clean, we had a twin room and we fit our luggage in comfortably. The staff in the lobby were helpful with transferring our luggage to our next hotel in Osaka so we didn’t have to bring it with us on the train. It was a great hotel for our first time in Tokyo.

We didn’t really enjoy the buffet breakfast, however it was convenient on day one before we explored the city and found cafes in the shopping centre near the station.

מיקום מעולה, אדיבים מאוד, נקי מאוד

חדר קטן מאוד. כולל מקלחת גדולה ללא כל פרופורציה על חשבון גודל החדר המסעדה בה הוגשה ארוחת הבוקר עמוסה והומה אדם. לא נקייה. אכלנו ארוחת בוקר בסטארבקס מול המלון

Nice lobby Big guests room Big aisle With aircon in the room

Restaurant Sakura Breakfast not good

central location but quiet rooms at the same time. Room size and set up

a bit pricey

Great to be in center of action. Housekeeping was immaculate. Loved having pajamas and extra toothbrush!

Our two rooms were split by floors, and could only access by separate elevators. Would have been better to be on same floor.

Location

Bar hours

房間雖然不大但是廁所空間一定夠還有小椅子可以坐著洗澡 浴缸也算大

新宿是精華地段房間偏小是一定

Good location and lots of food around the hotel

Little confused entrance way to get into the hotel for the first time

Near to everything!

Na

Very convenient & facilities were excellent

Rooms too small. Godzilla head terrace was closed

Great laundry facilities Clever storage solutions for a central location room that is smaller Could move around the bed so not too much shuffling past each other Extremely efficient and helpful staff

Very busy for to Godzilla exhibition but understandable!

Great location, comfortable and quiet rooms. Beds comfortable. Very clean

Big impersonal hotel

Chambre suffisamment spacieuse, lit très confortable, salle de bain superbe et surtout le petit déjeuner super-extra dans le restaurant attenant à l'hotel, un must absolu. La statue de Godzilla accessible sur la terrasse ( fermée pour travaux lors de notre passage) rajoute une touche super-extra et le positionnement de l'hôtel dans Shinjuku est parfait ( rue animée le soir, génial ).

Rien, tout était parfait. On a juste confondu (une fois ) l'entrée de l'hotel avec l'entrée du cinema ( passage par l'escalator ) avec lequel il partage le bloc d'immeuble :-) .

Location

Lobby was difficult to access, many times the elevator was full. Check in took longer than expected Bathtub tap was not working despite informing the front desk. Hotel staff assured us they would get it fixed but it still wasn’t working our whole time there. Toilet had a strong urine smell despite the cleaning Room was really tight and small. Bed was also very small Barely any facilities in the hotel

The location is very convenient and close to many transportation services and shopping centres. The facilities within the hotel are sufficient. The staff is helpful, even during the event when my wife is sick.

The staff is not very well conversed with English. The room is quite small. The paid breakfast is not worthwhile as the choice is not great.

Close to the action. If you want the city experience, yes, even with added grittiness of inner Tokyo, this is a good spot for you.

All good except maybe the immediate area is a little tough, but it’s still Japan so not that bad. I live in LA, so it didn’t bother me.

there could have been soundproofed windows- could hear the train

This hotel is so perfectly located- it’s a few minutes walk from the train station, is literally surrounded by hundreds of restaurants and things to do. I was also very surprised at how beautiful this place is as I was expecting more of a mid range hotel feel but it a beautiful, has a great breakfast and puts a lot of 5 star hotels to shame.

Ok so I know Japanese hotel rooms are small and we were prepared for this but the bed situation was an issue. Recommending a twin room for 2 adults and 2 children doesn’t work as the beds are actually singles. It’s a good job we are skinny and the kids are only little otherwise we would have had to sleep on the floor. I love this hotel and I would definitely go back in just think you shouldn’t recommend a twin room to fit 4 people in 2 single beds

location

room sizes