Las instalaciones son perfectas. Hermoso todo

Es bastante costoso. Todo en el lugar es costoso. Más los impuestos de turismo. Entonces... Si están dedicados al turismo porque no hay personal en los lugares idóneos como lobby... Atención telefónica para las habitaciones. Etc. Que hablen diferentes idiomas como español, portugués, chino. Etc.

The staff was absolutely incredible-from Iesha at the checkin desk going way above and beyond to assist my family with getting into our room a bit early, to all of the restaurant wait staff, lifeguards, housekeeping etc...it was just phenomenal to be treated with such warmth and diligence throughout our stay. They all made our trip memorable and we can't wait to go back! Additionally, the facilities were clean, the water park was safe and well-run, the food and drinks all over the resort were delicious. The pools were a blast-if you have kids you want to send one person down to the Blue Hole (with the cliff jump and grotto) around 7am and save a few lounge chairs for the day. After 730 they are all claimed and it kind of shuts you out for the day. A bright spot of being up and about that early is the short line at Starbucks for your morning coffee on the way back! We also needed medical assistance for a minor issue during our stay, and having the clinic right in the hotel was so convenient--and the care was excellent!

I really wish mini fridges (not the mini bar) were provided in the rooms as a standard amenity. We were unable to take leftovers from meals at restaurants (and the food isn't cheap!), nor could we keep milk for cereal and protein powder we'd packed. I also wish there was a place to refill water bottles with filtered water. The regular tap tastes and smells gross. Some of the larger bottles water (Fiji, which costs $2.50 in the US at Whole Foods), set us back $10/bottle. It's so hot there, and I wish hydration was more affordable.

Closeness to airport. Cleanliness.

Nothing for teens to do in evenings. Cost of food was too high and too many taxes and surcharges

Super pretty! We love it.

Too many kids. Looking for a resort without kids. Adult only!

мы оплатили с 28 по 31 , но заселения не произошло….. так как они нас не заселили и не вернули деньги

ужасные наглые люди на ресепшене

Clean facilities, great food, beautiful suite rooms.

Easily the most inhospitable and unhelpful staff I have ever encountered. A manager finally assisted the last day after a positively horrible family vacation. The kids had fun which is why we were there. We would have been better off going to Atlantis. We were told we’d have adjoining rooms, then told we had too many in our party and had to get Three 3-bedroom suites , they were not even on the same floor and because we have four kids we wouldn’t leave any alone in a room, so my husband and I never got to be in the same room or same floor the whole week. Reception could not have possibly cared less. These arrangements we learned of at check in. They wouldn’t accommodate any change, and ultimate took off the cost of one night for one of the two three-bedroom suites. For those who don’t know Baha Mar prices, that wasn’t even a drop in the bucket. One of our suites had a ceiling leak and what smelled like sewage water came running down a light can in the ceiling of the sitting area and landed on a sweater and my laptop. The room smelled so bad we had to leave. That was the cherry on top. I am a Hyatt Globalist traveler and have enjoyed Hyatts with my family and for business all around the world. Unfortunately, this experience made me reconsider my loyalty, and this is a destination we will not be returning to. First one we were all happy to be leaving to come home, and easily one of the most expensive—more expensive than the Hyatt owned Kukui’ula on Kawaii which is stunning. It really is a shame. Service matters so much when it comes to a relaxing vacation. It was pretty clear though that they have plenty of business and do not care about one guest with a complaint or need. Do not waste your money. There are plenty of beautiful places in the world to visit. If you still choose Baha Mar, go to the Rosewood next door or SLS if you have kids you want to let roam the water park.

A lot to do. New. Good location. Close to airport.

Everything was incredibly expensive. The stay itself was very pricey, but food and drinks were incredibly overpriced.

Gorgeous. Well maintained. Clean and comfortable. Huge variety of dining and entertainment options on-site. Very accommodating staff.

Food, drinks and activities were incredibly overpriced. Restaurant food quality was generally “okay” at best. A few restaurants were better than most but they carried a very hefty price. I’m not afraid of a high end price tag if the quality is there but generally that’s where they fell short. If I were to return I would avoid sit down lunches and visit the airstream trucks more as you seem to get slightly better value. Drink prices were also insane at roughly $22-30/ cocktail. We went during spring break which may have had some impact but for the price of the accommodations I feel Like more should’ve been included but sadly most everything came with “a fee”.