the staff are really friendly! would definitely come back again.

everything is super clean, just the toilet has a weird smell

hot spa

old…

Food, Onsen, quiet atmosphere

Parking on arrival awkward., Room a little dark

The staff were all very polite and helpful, and the onsens were well designed and a great addition. The food was really delicious and there was plenty.

The onsens were just a little too hot actually, it was a little uncomfortable. One criticism was the food felt a little rushed; there was an awful lot of food and the staff kept brining in the next courses pretty quickly right after the previous so I couldn't quite relax and eat at a relaxed pace, but they were always so polite and maybe that's how other guests usually like to be served...

The dinner was awesome it’s a 3 course dinner. The breakfast just rated 8 but it’s great. The plus is the Onsen.

Just improve the breakfast but I guess I’m American looking for bacon and OJ😜

Everyone was very helpful and friendly even with my broken Japanese, great service. The room was spacious, and dinner was amazing, there was so much food I could barely finish it all. It's close to the train and bus, only around the corner from the main street of Arima. The perfect place to have a weekend getaway.

It's really not bad at all, but if it gets more crowded during the peak season, their onsen (the famous gold spring) might be a little small. The river opposite the hotel might be a little loud for light sleepers, but it's part of the charm.