When we came into the hotel (around 2:25), I was surprised that there were so many people crowded around the front desk. It took 20 minutes for a staff member to show us to our room. In retrospect, this was a testimony to the date (the busiest tourist period of the year in Japan) and to the hotel's fame. After this, everything went perfectly. The room was magnificent. The fixtures, such as the shower, and the amenities, were top-rate. The bed was large and comfortable. The refrigerator was well-stocked with complimentary beverages. The grand bath was large and full of various smaller baths, meaning that we could avoid crowding. The pool was expansive and again, easy to use without any issues of crowding. The breakfast was sumptuous; I could have stayed there for hours. While enjoying a vast array of Japanese and Western dishes, we had a spectacular view of the southern section of Arima Onsen and Mt. Takamaruyama in the background. When I returned from a trip to the town at night to buy milk, a staff member rushed to me with a dry towel (I was caught in a flash rainstorm) and helped me dry off. Everything from the charming European coffeemaker to the salubrious iron-laden waters of the hot spring was just right. Both of us agreed that this was an ideal place for a father and daughter to spend an overnight visit in August. We regret only one thing: That we did not book an additional night.

As I said, the initial wait was long, but I have only myself to blame, as I booked the room during the Bon holidays, a notoriously busy time in Japan. The hotel could, however, comfortably absorb the large number of guests; we never felt that we were packed in. Even the elevators moved fluidly.

Everything is perfect!!!

The place was more modern that I thought. The 9f onsen with the night star view was fantastic.

room layout seems a bit cramp.

Good atmosphere

Dust in the bed

There are 2 onsen locations - on the 9th floor and B2. Both are very clean, especially the one on the 9/F, which is with gorgeous view.

The choices of restaurants for dinner were limited.