Hilton Vallarta Riviera All-Inclusive Resort,Puerto Vallarta

I like the amenities and service was good, especially at sky bar with Ceferino he is the best! I could say the best part of our trip was to meet him , he does the best drinks and super friendly. Had a great time. I also liked that we had the enclave lounge included with our suite. Room service, no extra fees or charges. Pretty clean and food was good.

Nothing bad to say

We had an amazing vacation at this hotel and truly enjoyed every moment of our stay. The beach was absolutely unforgettable. We loved that there were tropical fish right by the shore, so it was possible to snorkel and enjoy the underwater life. The large breakwaters also kept the waves calm, making swimming and snorkeling even more enjoyable. The beach was simply outstanding. The rooms were also very comfortable and well maintained. The only small thing we noticed was that the floor was not cleaned every day. Apart from that, everything was excellent. The food was outstanding as well—delicious, fresh, and with a great variety every day. A special thank you to the entire staff. We have never experienced such friendly, welcoming, and genuinely kind people at any other hotel. Their warmth and professionalism made our stay even more enjoyable. Overall, we absolutely loved our stay and would be very happy to come back in the future. Thank you for making our vacation so memorable!

The location. The beach area is really nice. The service from most of the stuff is great. Rooms are pretty comfortable.

To really enjoy this place you will have to come when is fully open. Even though we went during the high season part of the hotel was shut down. Some restaurants closed. Bars at night all closed, the bar at the pool closes around 4-5pm when you have sunlight until 7pm. Nothing to eat between 5-6pm not even snacks. The room service wasn’t operating. This is a big disappointments for a resort of this type. It seems you are only able to enjoy when the hotel is fully open otherwise you are screw.

Location was good.

Attention to details especially where cleanliness was involved were subpar. There was garbage laying around and old cocktail glasses that had been from the day before still sitting at the bar the next day. Pool chairs were filthy with bird poop and needed replacing. Food was also below average for the price of the resort. Used to staying in more manicured hotels where the staff takes pride in their hotel. This was not the case here.