Novotel Amsterdam Schiphol Airport

The room was clean and quiet. Bar staff were nice. Morning reception were helpful when the carpark didnt recognise our number plate.

We hung around for some time , to check in at 15:00pm. 14 year olds cot bed wasnt made up. Were promised it would be shortly. We went to central Amsterdam, got back at 23:30pm and still not bed for our daughter. People make mistakes, thats ok. Went to reception. Housekeeping come up soon after to make up the bed, with a foul attitude. By now its midnight, went to have a shower, no soap. Back down to reception. Went to put a bottle of wine in the fridge. Fridge didnt work, back down to reception. Nothing they could do at that hour & they never bothered the whole time we were there. Disappointed was mainly a camping holiday & Novotel was a treat for my girls.

Freundliches Personal, gut ausgestattetes Fitnessstudio und das Essen im Restaurant war auch sehr lecker

This hotel had everything we needed to wind down from our trip to The Netherlands and Belgium and prepare for a long flight home.

Wonderful staff at check and in general. The hotel is well located near the train station, although some signage would be great, especially at night and when google maps decides to die on you!

The rooms are very average. The shower had tape on it, holding it together. The towels could do with a refresh. Rooms are pretty basic for the price.