The staff were exceptional - friendly and helpful. Made our stay a very pleasant experience. The building has nooks and crannies for you to have a quiet drink. The views over the mill pond were relaxing and the grounds, with their art installations, a delightful place to spend and early morning.

Nothing!

The breakfast was excellent and the dinner the first evening was good though not exceptional.

A Concierge service, particularly when lugging slightly heavy luggage with elderly guests!

Beautiful setting and rooms were charming. Location and nature of old mill buildings and grounds are enchanting

As above and quirky

Great location

Lovely big room overlooking the river and very nice bathroom with an excellent shower. Beautiful big grounds with river, lots of different gardens to explore, and many seating areas to sit and eat/drink both inside and outside. Interesting building with lots of nooks and crannies. It was delightful to watch the birds on the feeder from our balcony. Breakfast very good, with continental buffet and cooked breakfast menu. Enjoyed a cream tea and delicious cocktails (Highly recommend the Berry Bramble!). Very nice, friendly, and helpful staff.

The table and chairs on our room's balcony were a bit dirty, so would be good to check/clean those more often. Tables weren't cleared quickly after guests leave. Just minor details - overall excellent.

Location

Dirty sheets and towels on landing outside room

Excellent

Stayed in the King Suite - The Miller's Room which included bedroom, through double doors to an amazing ensuite with a superb free standing contemporary design oval bath for me to luxuriate in and a walk-in shower which was perfect for my husband, plus double basins!!! there was also a dressing area/ walk through to our own private sitting room/ diner with mini fridge. Breakfast was delicious as was our evening meal and the jugs of home made lemonade with lots of ice to refresh us in the heatwave between cocktails all al-fresco at the riverside location with secret gardens to explore with surprising sculptures at every turn.

Wished we'd stayed for longer!