Very close to city centre. Fun staff.

On departure the hotel got us a taxi that was several times more expansive than stated. Got into a heated argument with the pretty receptionist about it on the phone, but water under the bridge.

Great location on a 10 minute walk from the central square. Very clean and comfortable room.

very close to the bus station

breakfast average

The location of the hotel is really good, the housekeepers were always kind and available. Breakfast was okay.

I really didn’t like how loud it was (day and night), especially single rooms. The lift made so much noise that I had to get my room changed two times.

The check-in was easy and fast, there was an elevator so we didn't have to haul our luggage up the stairs. The hotel is very close to the bus station, which was why we booked this room for our one night stay in Tirana.

The breakfast was plain and basic. The eggs had gone cold and there was no one to give us coffee. It turned out that the receptionist was also the guy making coffee for the guests, so he had to run back and forth between the breakfast room and the reception. We ended up having breakfast somewhere else.

Staff was polite, free parking, Breakfast was fine

Location

The staff were very friendly and helpful, my room was spotless clean.

Best location for stay on Tirana. Clean rooms, nice indoor hotel and special mention to Eny, because he help us in all the moments and facilities we need. of course when we come back Tirana we repeat the experiencie in here. thanks Eny for help us. the breakfast is incredible!!!!! Recomended a lot

The breakfast was super and the staff very helpful.

Very friendly reception staff. nice breakfast.

Slow reaction to the customer requests

This is just a two minute walk from the bus station and about 15 from Skanderbeg Square. The room was clean and comfortable. Just what I needed for a night before catching the bus out of town

Amazing breakfast with good variety. The rooms were huge and comfortable with good Air conditioning. The staff is also extremely friendly and all over very cozy and affordable

The room got a minibar and hotel parking available.

Overrated , understaffed hotel I was surprised room wasnt cleaned properly before check in even in this covid circumstances!!. It was rediculous for a 4 star hotel to check in and find pile of cigarrette butts at the balcony and even food left at the wardrobe probably of previous residents !! Towels were stained. We complained and they promised to have the room service up to reclean the room and that never happened in 2 days even when we requested more than 2-3 times. They ignored us. The room was clearly advertised with an extra bed/ sofa bed .. coz i had a 10 months old baby, and the booking was for 3 of us. They were surprised about it and couldnt offer to us the room we booked or a sofa bed as they said they are fully booked.. and one of the staff said this is not an uncommon problem !! They offered us a small dirty mattress from their under stairs storage as an alternative. Air condition only works when the balcony is fully closed which is fidgy and opens with a light touch and stops the AC. After long negotiations and complains to booking.com they discounted the booking price by 15 euro/2 nights .. (which isnt a huge deal in albania as usually the hotels advertise a higher price in booking.com than normal) Breakfast is poor and after 9:00 am few dishes are empty and dont get refilled. Stayed in other 3 and 4 stars hotels in albania. This is definitely not a 4 star hotel ! Book somewhere else.

The staff was genuinely lovely and helpful. Lication was close to centre. Especially Albi and porri were great, they made the difference

The hotel is not even close to the photos on the websites. The rooms are so old, cracked toilets. There is nothing in rooms. Breakfast was a small selection, very small

the staff working there are very helpful and available.

the owner is unfriendly and less welcoming, less helpful than her staff.