la alberca

el cuarto olía mal, nunca arreglaron el teléfono, servicio muy malo, está cerca de antros por lo que en la noche es muy ruidoso

La ubicación

No hay agua caliente en la ducha Las toallas están malísimas

This is our 3rd time staying there. The staff are #1, especially Xavier at the front door....we love that guy :D It's very clean, rooms are comfortable & nice size.

The internet was very weak this time around. Not sure why.....it was not the first 2 times we stayed.

Room was clean and the staff was helpful. AC worked well

WiFi was completely unusable on the room, when working I did a speed test and it was 200 KB :( Room was small and unpractical, didn’t have a place to hang clothes. With the high temperatures not having a small fridge was a big issue for us.

The view was fabulous, tranquility, the room was great for two and our pup, treats for him was a nice touch. Breakfast was amazing, what a way to start the day! The self checkin with our name outside the room was easy. Overall great experience, very happy and will be considered again for sure. Thank you!

Self checkin was easy, however it would have been nice if I had known beforehand which room was ours, we found it “by accident”. Besides that, all good.

Staff very friendly especially front of house.

all perfect

good beds, location, friendly staff and taxi drivers. cleaning service great internet great connection.

bathroom door was broken and made a horrible noise, told the staff, nothing got fixed even when they came to look at it. there was no beds and pillows on the rooftop like the photos online and on booking.com. Not a single pillow on the sunbeds or umbrellas. My back was ruined after 10 minutes on the sunbed all cocktails were discusting, ended up not staying much in the roof beacuse of this. All the bartenders were pretty much useless. The rooftop closed early and we all got kicked out, Even if we were just chilling on the chairs. Rooftop bartenders could be gone for more than one hour the bed pillows was so bad I slept 9 days with nothing. Asked staff for softer pillows But they all were so hard. 2 different ones was all they had. Slow comnunication, messaged many times on booking and never got a reply the balcony was so small We could not use it. only had one chair. swimming pool tiles was starting to fade, need remodelling. floor at the rooftop was broken several places and can be dangerous. breakfast was ok, overeated on reviews. ended up have breakfast outside everyday.