The Room was big and the interior was very fancy

The self check-in wasnt working

nothing

WORST HOTEL EVER I will never ever come back, and I hope I can be refunded as per my request to booking customer service. Reception doesn’t exist so in case you arrive earlier no way to leave somewhere the bags, and if you try to call at the online number nobody answer. Room was DIRTY, there were hair, dust, even peanuts and toe nails on the bathroom floor. Plus the small of humidity and smoke is very strong, you can’t breathe. The parquet makes a lot of noise and it was dirty, I had to keep my shoes. And in case was not enough, even the bed sheets were smelling bad and there were some hair. Moreover, soundproof is zero, you can hear people breathing from the rooms next to yours and I am not joking. Unfortunately, was so late and after a day of work I was not able to go away, so I slept on the blanket, wearing a coat but the smell was so strong that I woke up at 4.30 in the morning. So I decided to leave the room as soon as I could, cause I was starting to feel really bad standing there. Please don’t go in this hotel, the online pictures have been edited, the reality is far away different from what you see online!

modern,good location,parking nearby

one heater not working there is a kettle,but there are no cups terrible dust under beds (discovered by crawling child)

The location. The size of the bathroom is pretty large.

Central location spacious rooms water and coffee provided.

Breakfast not available

It was a very spacious room, quaintly decorated. They have a kettle with tea/coffee. The bathroom felt almost new with a nice/wide shower stall. There are some nice ethnic restaurants in the area. We found a really reasonably priced Sri Lankan restaurant with excellent food. The hotel has a restaurant as well which we might have used had we not found the other restaurant.

We were a family of three., so one of us needed to use the pullout sofa. Unfortunately, we couldn't find the bedsheets etc. for the sofa. Since we were only there for one night, we used the sofa in its folded state, rather than pursue the staff which is busy running the restaurant below.

This small boutique hotel is located above an Asian restaurant also called The Yard. It is around 10-12 minute walk from Zurich main station. The room has airconditioning and the bathroom was big. The staff was very helpful. Provided us with a microwave oven upon request.

The only complaint is that the WIFI is hit and miss.

Good place to stay when in Zurich

Very clean and fashionable room! The staff is kind and flexible.

Wi-Fi equipment seems be too far away from the room.

Good location

They didn’t give me the entrance code for the door They took the used towels and forgot to bring fresh ones. Would not recommend.

Bad check in system. While information messages were sent prior to arrival, it is in German only - thus making the process even more confusing.

the location and design

the reception is the restaurant open at 10 am and the staff don't speak english very well there is an issue in the key i went to the supermarket 8 am when i came back the door want open i stay 3 hours waiting for the reception to open and took an half an hour to fix the key , also there is a bad smell and soho street nearby

Beautiful room in a great location! Comfortable for a family of 4!

No mini fridge.

Bed are comfy, bathroom spacious and very good location.

You hear a little bit the room next to.

Cool room but the entry code didn't work and the sofa bed was unstable and uncomfortable

The Room is clean and they have the best customer experience. I had a wonderful stay.

- auto check-in - location - bed

The location is super central and usually there are no problems… but…

I don’t know what happened here in the past months. As a frequent business traveller I have already spent quite a few times here. But somehow the checkin turns out to be very complicated. Two weeks ago I entered the room, but it was occupied by some heavy smokers. I left immediately and went to the reception where I was told that the people pretended to be me when checkin in. So I have received a different room, but first of all for one night (instead of two) and then I was being told that it will be extended. Yesterday the automatic checkin didn’t work as well, so I had to go to the restaurant again and received the key after a while. When checkin in rather late things like that are kind of annoying. The rooms are quite ok, but they are also getting a bit older over the past year, shower is dropping fe.

well placed, quite silent for such a central situation. nice room, well refurbished with a big bathroom.

checkin with the machine in an outside corridor not nice, the first room was very bad, moved to another one very good ...