Nice apartment, good location on a quiet street well equipped.

The heater in the bathroom still doesn't work and there is a fuse in the fuse box that still makes a load humming sound which you can hear when in bed.

Arredo, letti comodi, pulizia, posizione, silenzio. Zona molto sicura anche se poco frequentata in stagione invernale.

Costo di noleggio biancheria e pulizia aggiuntivo alla tariffa scritto nelle condizioni. In bagno non funzionava il calorifero ma c'era una stufetta a disposizione che ha risolto il problema. Porta del bagno a vetro che non permetteva giusta privacy. Appartamento poco luminoso (mini vacanza invernale).

The location is excellent, in the middle of the city center. It is also fairly well equipped for cooking.

They make you pay a “cleaning fee” that is not well advertised when you book - and WORST it’s not fully clean.Some dishes on the shelf were dirty. The light on top of the table didn’t work either. The attention of the host is very poor, they just give you the key and then disappear, Wifi didn’t work, they give you the wrong network and password and we complained several times and they didn’t answer, they gave us the correct one only 10 before checking out. They didn’t leave toilet paper, dishwasher pills nor kitchen paper either.

Good location Air con

Terrace from bedroom unusable, chairs broken and and pits of stagnant water Terrace from sitting room had dead plants

The location was great, perfect size for a couple or small group of friends. communication from the owners was quick and complete

nice location and appartment

its was really cold, ind the contact person didnt answer her phone, when we needed to get some help woth the heat, it was really cold

location

Rudeness, lack of clarity & absence of hostess Dirty Extremely cold on arrival, took 2 days to reach a reasonable temperature Multiple items broken or not functioning e.g towel rail, oven, chair Ill equipped No checkout procedure

Hello, The apartment is perfectly located in Bordeaux city center and the place is awesome, great bathroom, bedroom and living room area. It also has a lovely balcony.

Regarding the comunication for the stay we had plenty of misunderstandings like it did not include cleaning, towels or bed clothing, but that we had to pay an extra 49€ for that service. It would be great it is made clear since the beginning. Also, we were not allowed to enter the apartment until 16h and were given no solution to leave the luggage until then, and the same the day of the check-out, when we had to leave at 10:30AM and weren't helped out with where to leave luggage as we had a full day before our flight (nannybag app was our solution, given by a shop worker of Burdeaux city center, highly reccommended!) Finally, we managed to get into the apartment at 13:30h (earlier than expected) but were only given one shower gel small tube for 3 people 3 days. Also, regarding communication for the check-in, we were contacted through SMS and were asked to reply through SMS that costs money, instead of speaking through WhatsApp (which we found later on the number had the app available and we could have has free cost communications). We didn't feel very welcome despite the quality of the apartment, which does correspond to what It promises (although it's quite cold) and we found out information little by little instead of a clear message from the beginning when asking to renta it regarding caution and extra fees from cleaning. Hope they make communications clearer and more accesible in the future. Thank you! Best.