Altogether the hotel, staff and facilities exceeded our expectations and is highly recommended! Its also very accessible in terms of transport.

The neighbourhood is nice but can feel a bit unsafe when heading back to hotel late (own opinion for a group of girls)

The hotel is really cute and charming, it's in a great location - close to the center but not too noisy or busy (the room was actually super quiet which was great), breakfast was amazing, and it was overall a really great stay.

The family room felt a bit small for four people - we barely had room to open up our suitcases, and there definitely wasn't enough wardrobe space. I found it a bit expensive too, but in comparison to other hotels in the area and the quality it was decent.

Breakfast was wonderful, with a lot of variety. Good cleanning. Staff we very symphatic.

The breakfast was excellent! And the pool heated 👍

beautiful hidden garden, spacious room, friendly staff, nicely decorated rooms

room was very warm

Garden and pool

The double bed was not double, they were 2 single beds next to each others, which wasn't comfortable for a couple

The staff were, without exception, very friendly and helpful. The breakfasts were brilliant, healthy with gluten free options. The room was comfortable and the location perfect.

The towels could have been softer and and did not need changing every day. More in the way of toiletries could have been provided eg, shampoo, body lotion, cotton wool

Stayed here multiple times. The breakfast is good, good location, though placed a bit odd in an alley. Generally clean and orderly and the staff is nice.

Once my room smelled really strange. Sometimes it's as if something shady is going on at the hotel at night. Was kept up at 4am by noisy visitors in other rooms. Pillows are no good (hard) and the mirror placed oddly in some rooms.

It was very clean and staff were nice, beds were comfy and it was very nice

There weren’t enough towels, and got charged £20 more than what it said when booking on booking.com

The room was very comfortable and me and my family enjoyed the stay

Room was large and well furnished with cosy built in nooks by the large windows for reading or lazing. Great layout that allowed for 5 pax. Large bathroom with bath tub. It was situated next to shopping street and restaurants so very convenient, and yet it was peaceful inside.

I would get my breakfast elsewhere next time. It was overpriced for what was on offer.

The room was fairly spartan in the storage options and casual seating (there was none). But the room worked fine for me as I was there for business for three nights. The breakfast was amazing and well worth the price and the pub they have on site was very comfortable and well-staffed with helpful friendly people.

The street along which the hotel is located was a bit sketchy, but I did not have any particular issues. It may be a problem for travelers that are not accustomed to live in or walk through a neighborhood that is mainly African - but the area is lively and lots of good food and great street scenes.

Room is really nice and spacious. Garden looks really picturesquely

There were two things that were really disappointing for me: 1 - internet speed. The max speed that I was able to catch was 5 Mbps and it was near the WiFi router. In the room it was 2,5 Mbps. This is absolutely not enough for online meetings that I had to attend. 2 - location. It is more far away from the city centre than it feels while looking at the map. the hotel is located in an alley, at the end of which there is a Burger King, next to which someone is either lying or standing drunk, which does not add coziness and a sense of security when you walk there alone in the evening In other circumstances I would put a higher score, but if you're a solo traveler, who needs to work from the room with the stable internet connection and afterwards have only several hours a day to go sightseeing, unfortunately I would not recommend this hotel

The rooms were excellent for a group of three for a weekend break. Bathroom facilities were great with a bath and shower to choose from. The location was great and close enough to get to all the places of interest in the centre. Staff were really good and were in communication with us during our delayed journey to the hotel.

Unfortunately, due to the weather the pool wasn't available to use.