AJ très bien située au bord du fleuve Accueil sympathique. Chambre spacieuse mais qui manque de lumière. Très bon petit-déjeuner Terrasse avec Rocking chair pour farniente.

Rien

Ubicación excelente, está frente al rio y cerca de muy buenos restaurantes

A último momento me cambiaron de ubicación, pero se portaron bien con nosotros

Ubicación,sitio agradable,cerca de los sitios de interés de Mompox , una terraza al frente que es acogedora para sentarse allí ,frente al río.

Esta muy cerca a lugares de importancia, cerca al rio, y mantiene la estructura colonial, lo que radica un buen plan de cenderismo

¿Por donde empezar? Lamentable experiencia en este hotel. La falta de suministro eléctrico fue un problema que comprendemos no estaba bajo su control, pero su falta de comunicación y gestión para proporcionar soluciones fue inaceptable. Nos prometieron en repetidas ocasiones una hora de llegada el servicio que continuamente se postergaba sin explicación. Además, cuando solicitamos un reembolso, el administrador dilató el proceso innecesariamente, y cuando finalmente se resolvió el problema, ya habíamos tenido que alquilar una habitación en otro lugar, y pagar doble, porque no nos devolvieron el dinero. Yo como profesional hotelero, la falta de responsabilidad y la falta de cumplimiento de acuerdos nos dejaron muy insatisfechos. No recomendamos este hotel por su pobre servicio al cliente y falta de profesionalismo en situaciones adversas. Cabe resaltar que pedimos acompañamiento policial de turismo, quien tenia relacion con el propietario del hotel, y su "ayuda" fue vaga he hipocrita. Deseamos no tengan que pedir orientacion por parte de las autoridades de mompox. 😠🏨🔌🚫 (En las fotos demuestro la falta de gestion por parte del hotel, para un municipio en el que la temperatura, es demaciado alta, y de la incompetitividad de los servidores publicos)

La ubicación

Mal servicio a la llegada ni sabían q veníamos Sin internet ni televisor Toallas rotas Ni un jabón Para el precio no tiene nada q ver

Location , staff, architecture and environment. Great location, at plaza Santa Barbara, just some meters from Santa Barbara Church. Great staff, Jaime, Manuel and Oswaldo are really friendly and willing to help guests. The hostel is beautiful and you can get some tours from there.

Everything ok.

Staff was pleasant and very helpful. A/c in dorm. Comfortable mattress. Bed linen clean. Toilets clean. Centrally located. Breakfast was adequate.

Kitchen is a health hazzard

location

very basic, high price

Great location, friendly staff, nice atmosphere

The bunk beds are quite poorly made so there is a lot of movement when there is someone above/below. Plus the sheets and mattress protectors didn't really fit the mattress so there was a lot of loose bedding. That said, if you're not too fussy about the bed itself, then I'd recommend the hostel overall.

we booked 2 beds but when we arrived (5 o clock in the morning) one of the beds was taken so we couldn't stay there. They knew we would come bc we were texting before! I said we just take one bed(which is very small) and pay for one person.... but that was not possible bc we would still have to pay for 2 people;D I didn't even hear a sorry..very bad service.

Very clean, super helpful and friendly staff, good location and good breakfast. Dorms are really nice, curtains for privacy and AC for a nice temperature

a bit pricy, but I guess it's high season

It was a very pleasant stay to be at Pueblito magico hostel, it is well located, the personnel were very amiable and very helpful and I got to meet wonderful people, locals and travelers alike. Thumbs up!

The hostel was very comfortable, nice dorms and rooms, good spaces and near to the downtown. Staff was very friendly and helpful. Everything was very good, I really enjoyed my stay.

Nothing

The Hostel is situated at a very nice place and it is clean.

The staff was really unfriendly. We arrived early but it was not possible to use the shared areas. We had booked with breakfast but had to leave really early the next morning. At check-in we asked if it was possible to get something to go. They confirmed we would get something for breakfast to go. When we asked for confirmation at 10 PM nobody had taken care of it. All we got the next morning were two bananas. Bottles of water were apparently to expensive to be part of our breakfast. Really disappointed of the service they offered.

Superb location. Excellent seating area facing the river. Mompos itself is a delightful place

The staff were terrible: inefficient, unfriendly, unhelpful. The shower was very weak and the a/c didn’t really work the first night. We did discuss the staff issues with the manager/owner when he turned up. He did apologise and offered us a nice drink but I have a feeling the staffing issues won't change anytime soon.

Hostal is right by the river, close to centre of town.

Very small place inside, beds very basic. The staff do their best. Mosquito netting and AC would help a lot. There was a power cut (normal) but some hotels have a generator.

The location is good. That's just it.

Where to start... We arrived late afternoon and the girl at the reception was not helpfull, so slow and blazé. She told me we had to pay cash although booking said we could pay by credit card. Throughout 3 days and 2 nights we spent there, there was no attempt to solve this situation and we had to pay extra to whithdraw the cash. The staff is not nice at all, not even a "good morning" from any of the the three staff members there. Looked ike they were doing us (their ONLY guests) a favor. They could wake up early and put music at 7am, but when we asked for breakfast at 8.30 they still had "to buy some groceries", all done slowly like we had the obligation to wait for them. There was no milk for my coffe one of the girls said, but i saw them serving a cappuccino. the closet was broken, the shower was a cold water tube... and I sent messages to the owner and he/she wasn't helpfull at all. Trust me, it's worth spending 10 more dollars and staying at Casa amarilla or other place. We regreted not moving there in the second night. Mompox is absolutely beautiful, unfortunately this Hotel is not what one needs to make the most of this amazing town.

We had car troubles so our check in was at midnight. They were calling often to check on us, trying to help as well and made the check in very easy so we could go to rest. Very kind guy from the reception. The place looks cool and the bathrooms are quite clean and spacious, specially in the double room. They also allowed us to keep our luggage (was a lot) with them after our check out for several hours while we kept working on fixing the car.

The beds didnt feel clean, the sheets felt Sandy. Breakfast was a disappointment, quite small and simple. No many options except for my nephew whose pancake was good. The breakfast price is quite high for the quantity and quality.

Location and staff

No hay parqueadero

The manager decided to raise the price per night

Location

Shower, mattress, pillows

The Hostel as a total was very nice with good vibe. The room was great, nice design and size and very clean. Big and clean bathroom. Very good location opposite from the river, with small terrace right in front and near. I enjoyed and appreciate everything there.

no complaints