the room pretty comfortable and worth the money

so hard to find parking

Great value. Provides what you need to explore Lugano. The bus stops going both directions are just a few steps from the front door. And it has A/C, which was awesome with the heat wave while we were there! Bed was comfortable and room was clean. They let you do your laundry for free as well!

The bathroom could have used more towel hooks to hang towels and the shower curtain could maybe be wider to keep water from wetting the floor, but these are just nitpicks and I only list them by way of suggestions for the management. The room was great otherwise.

Phenomenal staff. They were friendly, helpful, gave great recommendations and spoke English very well. Great location, easy walk to the lake.

Rooms were much smaller than the photos show. The AC was not able to keep up, and the room had an odor from the humidity it created. We were there for a couple of cooler days and it was still hot at night. The shower was also bad. It was tiny, even for European standards, but the shower head wouldn’t stay in place and the curtain was much too large so it was in the way. We mainly booked this for a place to sleep and shower, and that was the worst part about it.

Its ok

Room has a bad smell

Everything was clean and neat.

There was no spoon, fork and knife.

The staff were so nice and helpful, I stayed in single room and was good for the money and comfortable

no

everything. no value

Everyone from the staff were friendly, helpful and spoke perfect English. I was able to store my luggage after checking- out, which was convenient. The location was pretty good, not far from the Lake and walking distance to the Centre or around 10 minutes by bus. The room had small table and there are cooking facilities if you need them.

There was a bit of noise from the neighbour's.