The size of the room and the view from the high floor.

Good breakfast. Near Alamanda

No

great location - walk distance mall and food area. facilities - the room feel like home, great view, kitchen area, bedroom and the washing machine in the room make my stay more relaxed. the swimming pool and the service towels after swimming is extra points.

cleanliness - can see dusty specially at the corner area, inside the tv cabinet and under it, under the sofa and behind the curtains. and the carpet if they can vaccum each time check out it will be great for the next check in guest as notice a lot of hair on the carpet and the room floor.

Location and friendly staff

NA

The staff was helpful.

It's hotel apartment, very spacious, clean, got washing machine+dryer. Bedroom and living room separated.

Water bottle not provided, need to get from water dispensers outside but the old version water dispenser. Bed quite stiff

Yes

Yes

- Such a cozy and spacious room - Breakfast buffet was fantastic (esp their teh tarik) - Close to Alamanda mall - Despite being in boring ol' Putrajaya, this is a great staycation option

Nothing really

Location, fast check in & out, room clean & spacious

Need a little bit improvement on the taste of the breakfast dish

If compared to other 5 stars hotels within Putrajaya (for 2 pax), this Mercure Living 2-bedrooms service apartment was a value for money for 3 pax, in my opinion. Still new with modern furnishing and appliances. Very clean and kind of spotless. For example, the sofa fabric was light in colour and surprisingly spotless, comfortable and no bed-bugs. I stayed at 27th floor and got a nice view of skyline towards Kajang/Bangi. There's a lot of lighting and all in working condition. The kitchen was nearly fully furnished with cutlery, pan and pot. It came with midsized fridge, electric stove (I think induction-type), large fan extractor for heavy cooking, microwave oven, electric kettle and even a rice- cooker. Only thing missing was cooking knives. There's even a washing machine with air dryer feature (not tumble dryer). All the appliances I would say as branded i.e. Panasonic, Fotille and Samsung. There were about 5 lifts serving all floors and super fast, no worries on waiting time. Close to Alamanda Shopping mall, just cross the road or via a bridge. The hotel is located in Shaftesbury mall and there were few shops there such as Mcdonald and Starbucks.

The hotel does not provide minerak water as they have a policy on reducing plastic waste, so they provided a stainless steel jug and we could get drinking water from a cooler at each floor. Anyway I just bought few mineral water from 7 Eleven downstairs.

Love the spacious unit, its clean and suitable for family stay.

We like the bathtub so much

The mattress is not soft... The fridge was not clean

A/cond abit warm...

location and room.

Staff but maybe it is just a Malay Hospitality in comparison to Indonesia and Thailand... Bar/Lounge closes early and it was the only entertainment available in the evening...

Close to shopping area

size of accommodation