we had a lovely stay in your lovely hotel couldnt fault it would highly reccommend it

Beautiful bar area restaurant and ambience.

Our bathroom (202) had areas (the door, paintwork cracked sink and not a nice plug hole)that could definitely be improved..

Ottima colazione con vasta scelta, servizio abbastanza veloce. Posizione ottima. Tanti ristoranti e localia in vicinanze.

Avvertivo il rumore , che proveniva della strada, ma non era essagerato.

Beautiful hotel and rooms where so clean and comfortable. The bar is just so picturesque & great staff!

Just that we needed a kettle for more boiled water than the coffee machine could give out. However the tap in bathroom got hot enough so not a major problem.

The whole experience was excellent, staff were lovely from the momment we walked in. Rooms were spacious and comfortable , quirky design 😊 Food was amazing very tasty.

Area and having twin beds.

No one at desk when we arrived, slightly creaky lift!

Brilliant and lovely staff so welcoming and friendly

Great for couples

Absolutely gorgeous restaurant/bar area with vibrant decor and a good vibe. Main waiter at breakfast absolutely lovely and very attentive. Selection of breakfast options very good and all that we tried were excellent. Reception staff very friendly on arrival and throughout.

Friendliness of Staff & cleaniness.

Most of the hotel was in darkness. Lighting in hallways very poor especially for my 79 year old mother. Our room faced a noisy alleyway where deliveries were made on carts. Workies chatting whistling and banging carts. Also no inside seats for having a drink all tables for hotel guests eating dinner even tho it was quiet. Had to go to another pub for a drink.

lights by bed too dark and far from bed to read comfortably

Extremely helpful and pleasant staff. The room overall was very comfortable as was the bar/restaurant area

Unfortunately, the wifi connection in my room was patchy (it was fine downstairs in the bar/restaurant area though). There wasn't a suitable table to sit and work at in my room.

Location was good. not too far away from transport hubs.

The room

the bar

the check in was late, the lift didn’t work on the 1st floor and there was pumping music below our room after I had previously fainted earlier on that day which made it 10 times worse

The staff were fantastic and couldn't help enough and the bar and restaurant area was great

My room was to the rear of the building and there were some air-conditioning units or fans outside that made some noise so I found it hard to fall asleep but I'm used to a very quiet room.

Great and friendly staff, the two young ladies in the bar on the top of their game.

Selection of alcohol on draught was poor

location, bar, staff were pleasant

room felt slightly worn, slightly dirty and very basic

Location

Breakfast

The breakfast was excellent and the choices you had were many.

Nothing

The taxi ride home

The places was shabby in need of a real good clean! Food was under rated chef needs restraining into fresh and up to date menu! Toilet didn't flush no hot water in shower the skin was cracked we paid £220 for an ingrate and got nothing we were promised bath robes slipper scattered pillows on bed nutting like this in room absolutely let down the paper onhtge headboard was covered in dirty and head grease from people's head in the bed!! Location was very grubby and rough! The reception staff were never there notes left to say call.a staff member from bar next door ! The double bed was two si gkes put together and mattress dipped in middle This stay was for a special.birthday what a let down waste of money will NEVER stay again! Will go back to our usually classy hotels like Europa and Fitzwilliam.

location and restaurant

room could have been cleaner and could do with an upgrade..there were dark hairs on the pillow when we checked into room..the smell of bleach was so strong. wall/headboard in room is very worn and could be replaced. window sill in room needs to be repainted badly. pillows were so lumpy and uncomfortable they definitely need to be replaced. the bed was a zip and link and the zip in the middle was really obvious and uncomfortable.

Nice size room, nice little toiletries, easy check in/out.

Some other guests were a little loud i coming in n the middle of the night, I stayed mid week, I suspect it could get busy and loud at the weekend.