Location was good, building was nice, room was nice

Breakfast poor, ran out of bacon one morning before 10am and very poor stocking of the hot trays, empty at 10am and full at 10:30, after breakfast had finished. Disappointed with this

Very centrally located

Executive family room was surprisingly small . There was 3 of us travelling , 2 adults and 15 yr old . If there was a fourth person which the room could sleep, it would be uncomfortable to move around. Thought executive room would be larger. Table and 2 chairs squashed into the corner , no room to sit at it .

Good location

Expensive for the stay

Great breakfast with a superb choice. The location of the hotel was great, pretty central for getting around.

The room was very basic. No toiletries included except soap. Needed a shower cap but too far to go to reception. The room was scruffy with scuff marks on the wall, there was also a few places were the plaster was knocked out of the walls. I found someone eyelashes in the bathroom, obviously not cleaned very well.

Localização excelente, atendimento atencioso e café da manhã muito bom!

Acho que falta informação a respeito do estacionamento para que o hospede decida se quer usar o estacionamento conveniado ou não. De qualquer forma, o local era seguro e muito próximo ao hotel com a possibilidade de levar as chaves. Com o desconto fornecido você paga 12 libras por noite.

The staff were so helpful, friendly and accommodating. Excellent service. The location- so close to the City Hall and the centre, plus just across the road from the train station. The room was spacious, clean and had everything we needed. Plug sockets near a mirror!! (Very rare, even in the poshest of hotels!) Delighted to have our own iron and ironing board too. Would most definitely recommend and hope to be back soon!

Maybe some water in the room?

Excellent location

Location fine - didn’t take breakfast

Shower control in bathroom a bit tricky, sprayed us with cold water. 11 AM checkout unexpected - it’s usually 12 noon.

bathroom smelled of drains

locality ; cleanliness and staff helpfulness

cost of breakfast

Great location

Sink in room was blocked

The food was good

The 2nd night my husband got into a heated argument with his nephew and the hotel called the police and we were told to leave the hotel. I was in my room unaware of the situation when a rude staff member came to inform me and shouted I had to get out.

bathroom, room was clean, good location

the pillows were unbelievably uncomfortable- me and my partner hardly slept as our necks were in agony come the morning

clean. had lovely dinner in restaurant. staff VERY helpful.

no walk in shower. very far from car parking facilities. Loud noise in morning which seemed to come from shower usage in other rooms!

amazing friendly staff, mattress was unreal!

nothing

Staff were extremely helpful and friendly. We had an issue with another hotel that we booked months ago where they couldn't accommodate our needs and left us with no accommodation with two children aged 7 and 2, after driving up from the south (Limerick) this issue was on their behalf not ours. They didn't even offer an alternative or suggestions, which wasn't a very nice experience. But anyways, the staff in the maldron helped us with accommodation, etc they couldn't do enough for us. My children were tired, restless, and hungry, to the point we were apologising for their behaviour, and we were put at ease by staff, told not to worry they are family friendly and understood the situation, they offered to help bring bags to the room and help with kids. I couldn't thank them enough for what they did. Food was lovely, and so was breakfast with everything you could think of. The coffee was beautiful, and kids ate what they liked without any fuss. The whole facility was spotless clean. We'd two double beds in the family room and was ideal with kids. The beds were very comfortable. We all got a good night's sleep and struggled to get up the next morning. I am sorry we didn't stay a second night. The bathroom had all your essentials, shower gel, hand wash, etc. Plenty of towels, with the option of more. Lovely shower with a handheld option again ideal when showering children. Good size TV, secure to the wall. Ideal for small kids. Good lighting in the room, nice and airy atmosphere but warm.

Overall, I was quite happy and would stay again and recommend anyone with a family to stay. The carpark was close by, but when we were leaving, we'd to find the car park office to validate our ticket from the hotel to get a discount on stay which it took a while to find and also had to ask others on the way. All while dragging two small kids around and baggage. Even though we had an issue with the original hotel we were meant to stay in, the maldron ended up costing us an extra €100 to stay for 1 night, but we didn't have a choice. €240 for one night for a family of 4.

Perfect central location close to all Belfast attractions.

Overall good stay

Central location Comfortable beds.. Staff lovely.

Room walls badly marked. Need a lick of paint Cooked Breakfast very stodgy but continental better.