location, food, activities, amenities

a bit noisy if you’re staying in the main block where the bands play

Food in the hotel is excellent with a great choice. Breakfast is selfservice buffet with Hot and cold foods one of the biggest selections I have seen.

everything good

Weddings all weekends (as they say). No free wifi in the rooms. No pool was closed (it was +29) as weddings are there. Live music (back to 1990) and no way to sleep. It’s our third time here. This time we booked the Mountain View and paid more for that to have a calm weekend. As a result they gave us 1st floor and on Saturday right under our balcony there was a wedding. The hotel didn’t say us anything when we checked in. They could have offered the other side of the hotel so that we are not bothered by the noise. But no. When we asked why they didn’t warn us about that, they said “because we have a wedding every weekend”. The wedding was all night and we could hear every single song and all the shouts and singing. We used to like the hotel a lot for the price/ quality. But now the hotel experience got terrible. If you have booking not from their website you need to pay to have internet in your room. They started giving live music in the hall and it is soo noisy. You can not stay in the room and forget about sleeping. Impossible. If you are paying more for the Mountain View - don’t be excited, the other option is way better as it is way less noisy. They gave us the first floor as everything was occupied as they said. We asked for one bed and got two instead. Super uncomfortable. We are unfortunately not coming back anymore. The spa is terrible. Breakfast terrible, no idea how can the omelet be that bad but in the hotel it’s something disgusting as well as beans as seams they are mixing it up with water or I don’t know what.

1216 room was clean on every stay even though we were there for 1.5 days , we were over whelmed with the views and directions to stables even though we had never rided a horse before and the hotel arranged a massage for me and my partner, service was fabulous, we are in love with Andorra and hope to visit next year.

Nothink to dislike , very satisfying customers.

The rooms were super clean, comfortable and relaxing. The breakfast option was amazing!! Very friendly and curtíos staff. I would definitely visit again.

No complaints

The rooms are so clean, the staff are helpful although not all speak English.

No AC and it was too hot during the week we stayed in Andorra. No coffee machine, no mini bar. Very basic room.

the food, the staff, free parking

no fridge in the room, no air conditioner, wedding party Saturday night was quite loud having windows open.

Hotel very clean good price for 2 adults and one 14 year old .160 euros including first rate breakfast. Massive choice of food hot and cold and excellent quality. Far better than the one the day before in France where there was little choice. We will be returning guaranteed.

No bottled water in the rooms would be my only complaint. But we had plenty as we were on a long car journey.

The room was very comfortable. There were plenty of options for breakfast. The location for our needs is excellent.

There was no extractor fan in the bathroom. Some of the pastries at breakfast were stale.

it’s amazing, great location and amazing facilities, awesome food and staff were perfect!!

that I didn’t stay longer

access to slopes

location great with ski to door possibly

property is great, just not many useful facilités in El Tarter town such as a supermarket.

location is super

the coffee in the buffet is really poor.

they had good facilities like bowling for a price. Dinner and breakfast were nice.

room had a low ceiling and the hamam were disappointing. the staff were not friendly and was not the best value for money. mostly the location was the plus.

Very convenient location for a ski trip. the ski lift is right out back, as is ski rental shop, which is very well priced as you get a discount as a hotel guest. they have ski lockers and have ample parking. The food both for breakfast and dinner was good, nice variety.

The "spa" was very ugly, just a small pool and jacuzzi that was crowded and brightly lit and did not look clean or appealing. Its nice to hot tub after a day on the slopes, so this was a great disappointment. Lack of a cosy fireplace in the hotel was noticeable.

Breakfast amazing as were the staff!!!

Excellents normes regulacio COVID

Good parking place. If you like horses you can have a beautiful ride (walking distance from the hotel). If you like trekking the Camí del Gall is just 200 mts from the Hotel. The pool is nice and the staff very friendly. They have done a quite well job trying to cope with COVID19 (cleaning gel everywhere, clear rules regarding face mask)

The breakfast bread. The bowling was closed (not to blame the hotel, is due to COVID) but will be nice to know before hand (kids are expecting is open)