All the beautiful courtyards inside with fountains! Beautiful and relaxing

everything!!!

On the day i checked in my jewelry and money was stolen from my room i contacted the manager about my missing items they checked cameras and the key entries into my room and the maid entered the room after we dropped our stuff and went sight seeing why did she go in i didnt asked for room service and didnt need it since i had just checked in management staff was very rude and said i should have put my valuables in the safe but that doesnt give them the right to steal and i didnt expect anyone to go in the room on the first day this happened to me and my sister we rented two seperate rooms and she got her gold chain and wedding ring stolen that same day ..there is a thief there beware

On the day i checked in my jewelry and money was stolen from my room i contacted the manager about my missing items they checked cameras and the key entries into my room and the maid entered the room after we dropped our stuff and went sight seeing why did she go in i didnt asked for room service and didnt need it since i had just checked in management staff was very rude and said i should have put my valuables in the safe but that doesnt give them the right to steal and i didnt expect anyone to go in the room on the first day this happened to me and my sister we rented two seperate rooms and she got her gold chain and wedding ring stolen that same day ..there is a thief there beware

This hotel exceeded our expectations. We loved the location because we were able to walk to the Centro Historico easily during the day. This hotel is surrounded by restaurants. We visited this juicing place a few meters away in front of the hotel. We also got to try the food in La Chata and the service was great. The restaurant has a breakfast buffet for a very affordable price with a delicious variety. The service was excellent and everyone is so helpful. They also have a shuttle service and are able to book you a tour to the different places around Guadalajara (Tlaquepaque, Tequila, and Chapala).

Loved everything about it. I wish I could have stayed longer.

the staff was super friendly and very helpful! the room are really nice all around, so is the property.

the bathrooms need to be updated

The bell men who worked in the front were very friendly and helped us to gather our luggage as necessary and cabs as needed. The location was excellent. The walk to various historical sites was short.

We stayed in two rooms. The first room was considered a suite however, the furnishing were outdated and looked cheap. We had to let the water in the bathrooms run for 20 minutes before it got warm enough to shower in. The second room that we moved to was smaller and much more updated but it lacked sufficient drawer and counter space in the restroom. For a five night stay, it was frustrating to not be able to have our toiletries out. The girls who worked at the front reception desk were unfriendly and unhelpful. They talked amongst each other as we approached them and we’re not well trained.

The building is beautiful, however coming from European 4 star hotels this doesn't really meet a 4 star expectation. It feels a little old and lost in time. Feels more like 3 star. Bathrooms had been modernised which was great. Bedrooms weren't. House keeping staff were 10 out of 10.

It was unclear that breakfast was only a buffet Thursday to Sunday, so when we had breakfast Wednesday morning the bread was old and not very tasty,

that it is an antique building with a lot of History

The architecture

check-in process representative did not make me feel welcomed

excellent location.

food at the hotel.

Everything was perfect.

Location at the heart of downtown Guadalajara, that made it easier to move to other parts of town by uber or simply walking to beautiful places in the area.

We didn't have, in walking distance, any fabulous restaurants... we had the standard, which were good, but nothing compared to the ones you find in other areas... although I have to say walking distance would be a stretch !!!!

Great location to down town attractions with in walk-in distance.

Not a great view from balcony or unable to go out to balcony.

Room had no windows. Pool area under construction.

The inside architecture of the building.

The mattress was hard.

enjoyed colonial style of building. great location. friendly staff.

bad smell in room from drain pipes. bed too soft

The property is in a great location and the area is so nice, busy, but quiet.

The rooms smell a little funky, but it wasn’t something intolerable.

Everything was great the restaurant, pool, customer service everything

Lovely old restored hotel with perfectly appointed rooms. Excellent shower and bed. Reasonably quiet, nice pool, decent breakfast and very accommodating staff.

The armed guard at the door was off-putting, but everything else was great!