Great location to city

The place was filthy obviously they have little to no standards. Showers full of mould. Bedroom door was coming off hinges. Oven was filthy and stunk. Cutlery drawer filthy. Fridge freezer was frosted up. Veggie scraps in bottom drawer of fridge. Cupboard knobs were falling off. Toilet seat was yellowing, brown and looked disgusting. Try teaching your cleaner the difference between clean and dirty. Who ever sets the standards is a disgrace.

the location was outstanding and it was clean with good facilities

one of the rooms was missing a blind on the window

Loved the art-deco vibe, location and friendly, accommodating staff.

The stretcher bed for our adult daughter (5th guest) was rather uncomfortable but putting the mattress on the floor solved the problem.

close to CBD

there was holes and mold on the carpet. No room service on the weekend and you have to pay extra for clean towel on public holiday.

The apartments are very comfortable - I would recommend the upgraded / renovated options (which cost a little more) over the older stock, which looks tired and outdated. The location is really convenient to Central station and the city generally.

Whilst I enjoyed my stay and the apartments are good, I wouldn’t stay again. This is primarily due to the very below standard wifi, which is apparently throughout the property. It makes any kind of streaming, zoom or even watching a YouTube clip impossible. In today’s context (and based on the room rates) working internet is expected, not a luxury. The minimal staffing arrangements and office hours of reception make service standards also below par and any assistance or access to any amenities after hours impossible. Again, considering the room rates, it seems management is profiteering from minimal provision of facilities on the basis of an apartment versus hotel style. These standards need to improve for the value to be worthwhile for a return stay.

good location and friendly staff

we paid about $800 for 3 nights, there were holes in the wall, drawings on the wall - the roof was mouldy around the vents and bathrooms had peeling paint. the vents contained a lot of dust - my partner and friend who stayed both had severe asthma from the amount of dust being ventilated. the showers leaked and the supplied washing machine just made our clothes hot and smelly - all in all would not stay again

Lots of room, very quiet and comfortable beds

location, size of accommodation, equipment

I didn't like how both showers had soo much black mould, they need a really good bleaching and if that doesn't work get maintenance to reseal it. Carpet was also lifting in a section of a bedroom. All x4 dining chairs were terribly torn with the foam sticking out. Pictures on site are deceiving as rooms shown have been refurbished and this was certainly not. On the upside, great location and walking distance to train station and Queen St mall.

lovely old building, room was generous sizw, close walk to queen st

Hallway had a odd smell, bathroom needed some work, reception left me standing there while on phone

Art deco decore.

Couldn't think of anything.

1. I could not get a key until I did the online registration which DEMANDED my Driver Licence or Passport to be UPLOADED! This is ridiculous and compromises my personal data security. She would not accept viewing it as ALL hotels I have visited are happy to do. 2. The light in the foyer (Room 307) has no switch to turn it off. To turn off I had to remove the toggle key that turned off ALL lights and the Air con.. totally unsatisfactory...

location, comfortable beds,

broken light fittings, dirty old furniture, big apartment

Lovely art deco hotel. Very clean. Great staff. Quiet.

Nothing to disappoint

Very friendly and helpful staff, easy to walk to the very center.

- The sofa bed was a bit uncomfortable but ok for just a few nights.

Great location, close to city centre, train station, parklands. Clean and tidy unit, perfect for our needs.

locations and space

no facilities

The location was great and the unit was clean

Very disappointed with the service in general. The wifi was not working. We booked for 5 guests and there were only 3 chairs and 3 forks and the remaining kitchenware was also lacking. The check-in was also a mess, they did not inform us that the reception closed after a certain hour or gave us instructions for late check-in (we arrived at 7 pm). The 5th bed was comparable to camping without a matress. After speaking with the reception to address some of the issues they didn't do anything.