Staff were friendly and helpful. Room was spacious and clean. Good location for our purposes. Breakfast was good!

Room was warm even with the ceiling fan and road was too noisy to open the windows (to be expected for the location)- did have a ceiling fan which helped.

The biggest asset was availability of parking and relative proximity to the underground network. Staff were very friendly. Hotel was clean and bed was comfortable

The breakfast options could be better, especially for vegetarians - perhaps fresh fruit could be offered at the very least.

For a London budget hotel the room was fine. We were facing the main road which was noisy. However it was not hot so we could close the windows which helped somewhat. The breakfast was nice and the staff pleasant.

Perfect comfort rooms,silence place and nice personal. Price it’s good and nice area

All good no any problems

Staff friendly, complementary breakfast and free parking.

The thermal insulation of the room wasn't the top, but we visited on the hottest day and we knew there was no air conditioning.

Free car parking

Had 3 bites on my body when I woke up.

Noises all night. Mattress is not even.

Good breakfast, decent clean room with everything you would want

Hard bed and room next to kitchen made for an uncomfortable night and early morning

The lady at reception that sorted us our room key was very helpful, polite and well mannered. our room was clean ,small but was comfortable we enjoy our stay. our room was cleaned every day and fresh towels. we had a tv in our room that was easy to use. breakfast was nice we got to pick what we wanted on check in so the next morning we just told our door number an within 10 mins we was served our breakfast at the table. me an my partner had a enjoyable stay.

the stairs , no lift we was on 2nd floor but lots of stairs. had to drag carry my heavy case up stairs an the a turn the up more stairs the turn an up more. no lift. dreaded going down all them stairs to go out for a fag, because the thought of having to go back up again .. positive note I hardly smoked.

Stayed here previously so kind of knew what to expect, hotel is decent if a little tricky to find your way around the labyrinth of stairs. Bedroom was acceptable. Location is good, although quite noisy at the front due to the location, it's a 15 minute walk from Boston Manor or Hanwell stations with plenty of buses running past. Staff were friendly and helpful mostly although many spoke with broken or basic English (not an issue for me)

Beds weren't very comfortable, the pillows were quite squishy and neither hard or soft. The bathroom was small, shower cubicle small, the toilet was crammed in between the wall and shower unit making it hard to sit down on it! Breakfast was acceptable.

Decent stay not too expensive, however, you compromise on few luxuries

1. very far from central London 2. Ala karte breakfast not buffet 3. Hotel staff is average 4. Room & hotel facilities can be improved

bed was hard wasn’t comfortable

Great location, friendly staff, nice room, excellent breakfast, good parking facilities.

All was well

Inside not clean

Staff were really helpful. And provided all the information and requests were fulfilled.

Room looked nothing like a pictures. Carpet had a glitter on. Shower tiles has soap residues and hair stuck on the base. Mattress was super hard and uncomfortable. No vegetarian/vegan option for breakfast, even though it says its a buffet but no fruits or yoghurt was available.

Good breakfast

No to have a hairdryer

the cost was great value for London

thieves operate frequently in the area and the hotel are aware of it but Dont warn patrons the van was broken into and then a second van was broken intonkater that evening the hotel explained post event it was a common occurrence