Clean modern decor friendly and helpful staff

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really nice personal touches in the room upgraded from small double to better room at no charge on arrival

The hotel and staff were lovely and we would stay again. There is a great park across the road which you could walk round for an hour or longer if you wish. Great location for everything in Harrogate

We had booked 2 nights' stay and 2 nights parking, but we got there, and reception said we were only booked in carpark for 1 night. Whilst we were out sightseeing, we got a phone call to go and move the car. Luckily, there was 1 space left at the front of the hotel. We had a parking permit for the second night. When we checked out, the receptionist said we didn't have to pay the permit, which was good of them.

was so central parking on site staff were lovely

liked the cooked breakfast as required weekly not so much buffet at weekends

location

price

great location

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location, comfy beds, excellent breakfast

bit run down

staff and hospitality where spot on location was great and a comfy bed

room could of being cleaner in areas such as bathroom definitely the shower abs and some fixture’s and fittings not working such as lights ect

The mattress in the room was spongy. The hotel was cluttered and felt like a hoarders house.

Loved the room was so comfy

Great location and comfortable rooms. Very friendly staff too.

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Very Clean inside and out of the building, great room (with bath which we wanted) and plenty of room for just the two of us. I don’t think we could’ve gotten a better place to stay location and cleanliness wise. staff were also helpful and friendly, would recommend staying here, especially for the price!

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location, friendly staff, restaurant was excellent. conveniently placed sockets in the rooms, nice local shower products.

towels too small, no grab rails in the showers.

Good location Handy for the town centre.Friendly helpful staff.Excellent Asian restaurant

Lots of stairs up to my room as I have knee problem