Breakfast, so yummy, and delicious I'll give five stars to your stuff.

Everything is amazing thank you so much

Pool and sauna were good and staff were great very clean and catered for our needs price was ok

Leisure facilities could do with an upgrade but adequate

Easy access from the motorway

Nothing

Great breakfast. Good meeting facilities.

I asked for a refund of my booking shortly after checking in 60 minutes after checking in I requested a refund as bugs were in the room and they couldn’t offer me an alternative room Still waiting to be refunded for the room and breakfast I had paid for I asked for a refund on the parking fee paid also this also still remains to be settled

Faciliteter på hotel var ok

Børn under 16 må ikke benyttes Fitness sauna og så videre.

Nothing

Everything

Cant pay with cash and had to pay for car park even though had booked a king suite at £150

Staff Soundproof comfortable room with a bath as well as shower

Very good

Having to pay for parking.

The staff

The room especially the bathroom was tired Bath didn’t drain when you were showering

Restaurant area, it was modern

Bedrooms were out dated and need a refurbishment

Amenities, including swimming pool

The car park is bad and embarrassing to a hotel of that level.

Breakfast very good.... Staff very helpful helpful and good selection of food.

A side table on both sides of the bed instead of just one side.

Friendly and helpful staff great for kids

Tv did not work although we were offered a new room

This was a good location to continue our journey to Birchington, on-site parking was a bonus. The attached restaurant was ideal.

Breakfast was more than I expected. really a great start to the day. thank you

Location breakfast

The room had a double sofa bed that was open and this took up all of my free Space? The only dressing mirror was in the wrong place so not possible to see my outfit properly The bathroom fan was not working so it would fill with steam making it hard to shave and comb my hair The shower riser rail was falling off of the wall There was no proper plug for the sink only one that was the wrong size for the waste hole The worst thing was the first contact with the reception staff, it was late I had driven a long way to get to my destination and the first question from them was have you paid for parking! I thought I’m a paying guest but I need to pay for parking? I didn’t get that with Travelodge so I’ll stay there next time as I had a faultless experience with them on my last stay in Essex, they said that because I booked via Booking.com I had to pay for parking so they penalised me for booking with a OTA? That’s one way to shed customers I guess, also the staff were smiling as they delivered this news as if they got some kind of pleasure from it??? Oh and their conference room chairs are the most uncomfortable chairs that I have ever had the misfortune to have to sit on and for an entire 2 day training course, it literally took another two days for my arse to recover! Everyone at the event said the same thing about the chairs bloody uncomfortable!

Rude staff. No water in room when arrived. Breakfast not replenished

Plenty of choices hot & cold

Bar prices were quite expensive

Breakfast was amazing, lots of different choices, something for whatever ur feeling. Facilities were good something extra to do and not just sit around.

The bed wasn’t very comfortable, felt like a very small double. Room was too hot at times and the duvet was very thick

Location

Toilet was dirty and the shower was dangerous as it kept on going from hot to extremely hot then cold then hot then extremely hot . I did report this to reception when booking out.

Despite parking being advertised on booking.com we were told we had to pay £8 a day for it as we hadn’t booked the room directly with the hotel. Breakfast was expensive - again, we were charged more than advertised because we didn’t book direct through the hotel.